Norstar Time

[MasterCommDave]

I have a customer that had a power problem with Norstar MICS 1.1 and now when they reset time it does not advance. Would this be software problem? Has anyone seen this before

 

[Crowtalks]

It could be a glitch from the power spike. Go into maintenance and restart the system

NCSS NCTS NCTE

 

[Sam173]

how old is the system, many have said to change the battery of a system but I've never took the time to figure where it is when you open the KSU

 

[Crowtalks]

It's a lithium battery on the motherboard

NCSS NCTS NCTE

 

[gforce9]

MICS 1.1 had this time problem. Had several had to go on every six months or so, back it up, and recycle power. Nortel confirmed.

 

[curlycord]

The clock ship probably went bad on the mobo.

Try in order:
Reboot
Re-program (Startup)
Replace cabinet


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curlycord

http://www.curlycord.com