I think Narsbars you must have something added in somewhere! I am at work running Outlook 2010 in a corporate exchange environment if i press Alt there is no T that appears. There is however 1, 2, F, H, S, O, V, X, E. There is no Tools Menu in Outlook 2010 out of the box unless you have either an additional menu that has been added in as you can customise or an add in from another application