No Sound, Windows 2000 and biostar M6VCG motherboard

[rocmills]

Any suggestions greatly appreciated...

I have a biostar M6VCG motherboard and Windows 2000, and no sound. Both the Legacy Audio and Sound Blaster options are ON in the bios/cmos. Speakers are fine. Windows says there is no sound card/audio device, all audio options are greyed in control panel.

This is making me insane...

Thanks for your help!

--Roc

 

[echoecho]

Anything listed in device manager?

 

[rocmills]

In Device Manager, under "sound, video and game controllers" I have the following:

Audio Codecs
Audio Codecs
Legacy Audio Drivers
Legacy Video Capture Devices
Media Control Devices
Media Control Devices
Standard Game Port
Video Codecs

Double-clicking on each device shows "this device is working properly" (HA!)

--Roc

 

[echoecho]

I don't see a sound card listed. Use the add/remove hardware wizard and manually add the card.

 

[rocmills]

The sound card is built-in. When I let the hardware wizard search for new hardware, it does not find any sound card or device. As first stated, Legacy and Sound Blaster audio options are turned ON in the bios - should they be turned OFF?

When I go to the System Information utility, under Components - Multimedia - Sound Device, nothing is listed. How do I install a device that is built-in? The system was purchased with everything installed, so I have no driver disks and no way of identifying what sort of sound "card" is built into the motherboard.

--Roc

 

[rocmills]

Just re-read the motherboard manual. I am definitely missing the install/start disk... which apparently has something that will "Install the driver to enable the VIA AC97 Audio Device" as well as something to "Install the driver to enable the Creative Audio Device". If I can find this mystery disk, should I install both the above items, or would that create a conflict? If conflict, which is better to enable/install?

Thanks for all your help!

--Roc

 

[rocmills]

Echo:

Thanks very much for your leads. I finally discovered the problem and found the solution. I have sound now!

The software and drivers for the built-in sound card had never been installed in the first place. I was able to find the proper downloads at

http://www.biostar.com.tw

(Oh, and to confuse matters more, the speakers I was using were *also* bad! LOL)

Everything is fine now, and thanks again for your assistance!

--Roc