No PTR Record

[Cogen]

When I do a reverse DNS lookup on my domain at

http://www.dnsstuff.com

, it reports:

Answer:
No PTR records exist for 69.57.###.###. [Neg TTL=7200 seconds]

I have access to my dns records, so is there something I can do to solve the problem?

 

[Serbtastic]

You need to ask your ISP to add a PTR record for this IP address to their DNS server.

 

[Cogen]

Serbtastic ... thank you for the reply.
I'm not sure why my ISP would need to be involved, because I have access to my own dns. For instanace, I added my own A,MX,CNAME etries for my domain. Should I be able to add a PTR record myself also, or is it somewhere above my dns etries?
I'm using a third party dns company (

http://www.dyndns.org),

which is were I can change my dns information.

 

[rburke]

Whoever the IP subnet is assigned to has to do the PTR records(since they are in charge of them), so unless your ISP is a very small one then they will probably be able to handle it, although I'm not sure how willing.... Never hurts to call and ask.

Burke

 

[Serbtastic]

Exactly. You do not handle PTR records for your IP address, the ISP who has this IP address assigned to them handles the PTR records.

 

[Cogen]

Okay, thanks guys. I'm going to contact the ISP and ask them to add the PTR record today.