No Message Display

[cshine]

I have an offsite user who has No Message displayed in the display window of his 4406D+. He said it worked fine when he left Friday and on Monday he saw this and can not see the caller ID any longer. How do I get him back to the display which should be the date and time until a call comes in? In the Definity world we have an exit button but he said he doesn't have an exit button.

Thanks in advance for your help.

Candice

 

[tdaugirdas]

Since he does not have an "Exit" button - just have him pickup his receiver and put it down in the cradle again - and his phone should return to the normal date/time display.

Tom Daugirdas,
President
STCG, Inc.
stcg.com

 

[TouchToneTommy]

Actually, for a 4406 phone, you need to go off hook and dial #54 to exit the messaging mode.

How do I know this? In our area, local prefixes include 541 through 549. Can't tell you how many people miss the 9 and hit # instead, then start dialing without listening for 2nd dial tone!!