No internet access

[spidermanfan]

Hello all,
Here is a tricky one, I have seen this happen on more than one pc. I have a friends PC, when he dials into his ISP he can get connected, obtain an IP number but that is it, he cannot get to any web sites or ping any web sites.
I have removed/reinstalled TCP/IP, and dial up adapter, but same thing.
The other PC had the same problem and I just reloaded the system, but I am trying to avoid doing that on this system.

Operating system is Win98a

thanks

 

[mainegeek]

Hello Spidermanfan,
If you can't ping anything then what is leading you to believe that you have an established connection in the first place?

 

[tekquest]

ok, are you trying to dial the same connection as your friends?

is the dial up connection new? has it recently stopped working? have you paid your bill?

does your ISP use a proxy server? are you using it? are you using their DNS settings in your network?


luke

 

[spidermanfan]

ok, are you trying to dial the same connection as your friends? Yes in fact when I dial in it works fine on my PC not his.


is the dial up connection new? has it recently stopped working? have you paid your bill? Yes as stated above he can login into the ISP and obtain an IP address from the DHCP Pool.

does your ISP use a proxy server? are you using it? are you using their DNS settings in your network?

The weird thing is I can ping by IP address, I can trace by IP address, but I cannot by name, and I cannot get to the site by IP address.
That would leave me to beleive it is a DNS issue on the PC, but when I bring up his IP stack it shows the DNS address provided by the ISP.

 

[Kjonnnn]

My experience is ...

It might a personal firewall

OR

I dont know about other ISP... but occasionally that happens with AOL. You can log in, get mail and access AOL information but not get on 'net." The solution is to reinstalled AOL (the ISP).

 

[Comtech]

If you can't ping a site by name, but CAN ping it by IP, then it's an DNS problem.

Cheers,
Jim

http://members.cnx.net/reboot/

 

[BuckeyeComputers]

check your winsock2 settings in the registry for rouge programs:
HKLM/system/currentcontrolset/services/winsock2
under namespace_catalog5 there should be 1 entrys(000000000001)
under proctocol_catalog9 there should be 6 entrys
(000000000001)-(000000000006)
anymore than that you have other programs that have taken over your web browser (some include AOL,web hancer...)
if it does have other entrys then go thru the hard fix even if you do not have this perticular spyware problems but have used this fix many times for other problems with IE:

http://www.cexx.org/newnetfix.htm