Night Ringing on CICS 1

[antman74]

Working on a CICS here. They want the reception phone to ring during the day and all the other phones in the office to ring at night. How's the best way to accomplish this? I've was trying to use the Night Service but it seems like that's geared towards usig the Auto Attendant. Thanks for the assist.

 

[Deweyhumbolt]

No, it's used for the AA in the modern world, but was designed for just your issue. Put all your telephones into Ringing Group 2, apply Ringing Group 2 to your incoming lines, and make sure the Recpt. is the Control Set. Use Ftr871 to apply Night Service to a button on the Recpt. telephone.

Adversity is Opportunity

 

[antman74]

Sorry to be so dense....where do you apply Ringing Group 2 to specific lines? I think I've done what I need to on the station side.

 

[antman74]

Actually, just figured it out. It works like a charm!

Thanks for all your help.

 

[venomouspade]

Hi all,

I am a new user that has just registered, my question is: a client of mine has a Norstar 8 by 24 DR5. The client has emailed me stating that the nigth service automatically goes on during the day, and some days it does not turn off automatically in the mornings. I have dialed into the Norstar, and checked the start and stop times for Night service, and they look fine to me. Can anyone advise?, I am not sure of where to start trouble-shooting.

Thanks,
JG

 

[curlycord]

Welcome to the forums but lease start your own thread from the list of threads at bottom (not when reading a post) otherwise Antman will get an email for every response to your question.

 

[venomouspade]

Curlycord,

I have searched at the bottom to find the "Lease thread" but unable to find, please advise.

JG

 

[curlycord]

Add this to your favs:

http://www.tek-tips.com/threadminder.cfm?pid=799

Go there and scroll down, you will see New Thread.
Where if you scroll down now here you will see Reply

Cheers