Mountainbear
Programmer
It's been a while since I have programmed a Call Pilot and I have fewer and fewer customers with Nortel systems so my skills are fading fast.
I have a customer with a call pilot and a night service button that rings directly to the CCR tree main menu. Last week the feature stopped working and I can not find why. It looks like it is programmed properly. When I call the V. mail extension directly I get one of the mail boxes (NOT the general delivery one).
This happened once before and I think it was something silly, like the control set was set to DND or (call forward). There is almost ZERO chance that anyone played around with the programming.
Anyone have any suggestions on how to get this back up and running?
I have a customer with a call pilot and a night service button that rings directly to the CCR tree main menu. Last week the feature stopped working and I can not find why. It looks like it is programmed properly. When I call the V. mail extension directly I get one of the mail boxes (NOT the general delivery one).
This happened once before and I think it was something silly, like the control set was set to DND or (call forward). There is almost ZERO chance that anyone played around with the programming.
Anyone have any suggestions on how to get this back up and running?
