Here at work we had an application in php built for our agents to enter donation information from callers. It has all the standard fields such as name, address, phone, comments, etc. We have since distanced ourselves from it's developer and are having an issue whick I need to get resolved. I know very little about php so please be patient. It works fine 75% of the time however sometimes when the agents hit the "Submit" button it doesn't do anything..no error messages...nothing. Sometimes if they shorten the amount of information in the "Comments" section it will go through. My questions are: Is there some kind of buffer either on the client or server side that I can increase to see if this fixes the problem? If so, How?? Also, are there log files that I can look through? If so, where would they be located? All help is appreciated!
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Newbie Help
- Thread starter caper1175
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sleipnir214
Programmer
First, the easy answers.
PHP does not generate any logfiles automatically. If your application is logging information, it would be because your developers specifically added that functionality. However, your web server's logfiles can be a good source of information.
If there is buffering taking place, it would be because either of a unique configuration of your application's code or your web server.
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TANSTAAFL!!
PHP does not generate any logfiles automatically. If your application is logging information, it would be because your developers specifically added that functionality. However, your web server's logfiles can be a good source of information.
If there is buffering taking place, it would be because either of a unique configuration of your application's code or your web server.
Want the best answers? Ask the best questions!
TANSTAAFL!!
Does the form use get or post for delivery?, i.e. when you click the submit do you get a really long url sent ?, it could be possible that your exceeded the get limit, post allows a much longer message length but will require changes at the php end.
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