How much do the SecurID keychain tokens cost? I want to say they're like $60 or more. So, for a $9.95 cost upfront, and $1.95/month afterwards, it'll take 5 months for them to recover their costs.
But then there's the user training issue, replacing lost tokens, additional security servers to handle the load, and staff to administer the servers...
Maybe it's still worth it to them in reduced fraud.
Chip H.
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