New PRI Turn UP

weinmatt · Sep 5, 2008

We have a 406 V1 running 3.2 (17).

We currently have a PRI with ESF, B8ZS, CPE and DMS 100

The new one was the same except running NI2.

When we went to do the swap, we get the following error in the monitor.

We are getting a cause=57 error

See the monitor below. Thanks for the help.

Timed: 05/09/08 14:13
2124192mS CD: CALL: 0.1073.0 BState=Idle Cut=1 Music=0.0 Aend="nroom(673)" (2.31) Bend="Line 5" [Line 5] (0.0) CalledNum=17248378044 () CallingNum=7035580400 () Internal=0 Time=11106 AState=Dialled
2124193mS PRN: Outgoing Setup Processing
2124194mS PRN: Choose outgoing channel 23
2124194mS PRN: TNS= sss=00000000 service=00
2124195mS PRN: Setting configured voice gain for ch 23.
2124195mS CMLineTx: v=5
CMSetup
Line: type=Q931Line 5
Call: lid=0 id=1074 in=0
Called[17248378044] Type=Default (100) Calling[7035580400] Type=National (2) Pres= (101)
BC: CMTC=3K1Audio CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
BChan: slot=0 chan=24
Product Unknown
Cause=16, Normal call clearing
Locale: enu
2124201mS ISDNL3Evt: v=5 stacknum=5 State, new=Initiated, old=NullState id=1074
2124202mS ISDNL3Tx: v=5 peb=5
ISDN Layer3 Pcol=08(Q931) Reflen=2 ref=001A(Remote)
Message Type = Setup
InformationElement = BearerCapability
0000 04 03 90 90 a2 .....
InformationElement = CHI
0000 18 03 a9 83 97 .....
InformationElement = CallingPartyNumber
0000 6c 0c 21 80 37 30 33 35 35 38 30 34 30 30 l.!.7035580400
InformationElement = CalledPartyNumber
0000 70 0c 80 31 37 32 34 38 33 37 38 30 34 34 p..17248378044
2124202mS ISDNL1Tx: v=1 peb=1
0000 00 01 7f ...
2124204mS ISDNL1Tx: v=5 peb=5
0000 00 01 38 38 08 02 00 1a 05 04 03 90 90 a2 18 03 ..88............
0010 a9 83 97 6c 0c 21 80 37 30 33 35 35 38 30 34 30 ...l.!.703558040
0020 30 70 0c 80 31 37 32 34 38 33 37 38 30 34 34 0p..17248378044
2124263mS ISDNL1Rx: v=5 peb=5
0000 00 01 01 3a ...:
2124265mS ISDNL1Rx: v=5 peb=5
0000 02 01 38 3a 08 02 80 1a 5a 08 02 80 b9 ..8:....Z....
2124265mS ISDNL3Rx: v=5 peb=5
ISDN Layer3 Pcol=08(Q931) Reflen=2 ref=001A(Local)
Message Type = ReleaseComplete
InformationElement = CAUSE
0000 08 02 80 b9 ....
2124265mS ISDNL3Evt: v=5 stacknum=5 State, new=NullState, old=Initiated id=1074
2124266mS ISDNL1Tx: v=5 peb=5
0000 02 01 01 3a ...:
2124268mS CMLineRx: v=5
CMReleaseComp
Line: type=Q931Line 5
Call: lid=0 id=1074 in=0
BChan: slot=0 chan=23
Product Unknown
Cause=57, Bearer capability not authorised
2124269mS PRN: call->mobile_twin_line == this - 0
2124269mS PRN: call->off_switch_bchan.slot - 00000000
2124269mS PRN: msg.bchan.slot - 00000000
2124269mS PRN: call->off_switch_bchan.chan - 00000000
2124269mS PRN: msg.bchan.chan - 00000018
2124270mS PRN: is_quick_answer_on_master - 1
2124270mS PRN: call->Bstate - 0
2124270mS PRN: call->Bend != this - 1
2124270mS PRN: msg.cause - 57
2124271mS CD: CALL: 0.1073.0 BState=Disconnecting Cut=1 Music=0.0 Aend="nroom(673)" (2.31) Bend="Line 5" [Line 5] (0.0) CalledNum=17248378044 () CallingNum=7035580400 () Internal=0 Time=11184 AState=Dialled
2124272mS PRN: CALL: 0.1073.0 Deleted leaving 0 CMCall objects
2124272mS CALL:2008/09/0514:13,00:00:00,000,673,O,17248378044,917248378044,nroom,,,1,,""n/a,0
2124273mS CD: CALL: 0.1073.0 BState=Idle Cut=0 Music=0.1 Aend="nroom(673)" (2.31) Bend="Line 5" [Line 5] (0.0) CalledNum=17248378044 () CallingNum=7035580400 () Internal=0 Time=11187 AState=Idle
2124274mS CMExtnTx: v=673, p1=29
CMInbandTone
Line: type=DigitalExtn 2
Call: lid=0 id=1073 in=0
Product Unknown
UUI type=User2User [TB1\r\n] [0x54 0x42 0x31 0x0d 0x0a ]
Cause=57, Bearer capability not authorised
Timed: 05/09/08 14:13
2124276mS CD: CALL: 0.1073.0 Deleted
2124493mS RES: Fri 5/9/2008 14:13:52 FreeMem=3291232(5) CMMsg=6 (6) Buff=100 637 499 1319 3 Links=5764 Elements=0
2125203mS ISDNL1Tx: v=1 peb=1
0000 00 01 7f ...
2125228mS CMExtnRx: v=673, p1=29
CMRelease
Line: type=NoLine 0
Call: lid=0 id=1073 in=0
Product Unknown
2125229mS CMExtnTx: v=673, p1=29
CMInbandTone
Line: type=DigitalExtn 2
Call: lid=0 id=-1 in=0
Product Unknown
UUI type=User2User [TB0\r\n] [0x54 0x42 0x30 0x0d 0x0a ]
Timed: 05/09/08 14:13
2125230mS CMExtnTx: v=673, p1=29
CMReleaseComp
Line: type=DigitalExtn 2
Call: lid=0 id=1073 in=0
Product Unknown
UUI type=Local [....] [0x03 0x00 0x00 0x0e ]
Timed: 05/09/08 14:13
2126202mS ISDNL1Tx: v=1 peb=1
0000 00 01 7f ...
2127202mS ISDNL1Tx: v=1 peb=1
0000 00 01 7f ...
2128202mS ISDNL3Evt: v=1 p1=1,p2=1001,p3=5,p4=0,s1=
2134271mS ISDNL1Rx: v=5 peb=5
0000 02 01 01 3b ...;
2134272mS ISDNL1Tx: v=5 peb=5
0000 02 01 01 3b ...;
2142454mS CMExtnRxP: v=21
CMShortCode
Line: type=NoLine 0
Call: lid=0 id=-1 in=0
ShortCode GetSystemInfo (99) = []
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
Product Unknown
2142454mS CMExtnTxP: v=21
CMShortCode
Line: type=DigitalExtn 2
Call: lid=0 id=-1 in=0
ShortCode GetSystemInfo (99) = [3.2 (17)] Calling[MHI] Type=Default (100)
Product Unknown
Display [IP 406]
Tag type=Text [1,1,2,1,0,1,0.] [0x31 0x2c 0x31 0x2c 0x32 0x2c 0x31 0x2c 0x30 0x2c 0x31 0x2c 0x30 0x00 ]
Timed: 05/09/08 14:14
2144242mS ISDNL1Rx: v=5 peb=5
0000 02 01 01 3b ...;
2144243mS ISDNL1Tx: v=5 peb=5
0000 02 01 01 3b ...;
2144383mS CMExtnRxP: v=25
CMShortCode
Line: type=NoLine 0
Call: lid=0 id=-1 in=0
ShortCode GetSystemInfo (99) = []
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
Product Unknown
2144383mS CMExtnTxP: v=25
CMShortCode
Line: type=DigitalExtn 2
Call: lid=0 id=-1 in=0
ShortCode GetSystemInfo (99) = [3.2 (17)] Calling[MHI] Type=Default (100)
Product Unknown
Display [IP 406]
Tag type=Text [1,1,2,1,0,1,0.] [0x31 0x2c 0x31 0x2c 0x32 0x2c 0x31 0x2c 0x30 0x2c 0x31 0x2c 0x30 0x00 ]
Timed: 05/09/08 14:14
2146160mS PRN: WAV Hold Music Load Failed
2146493mS RES: Fri 5/9/2008 14:14:14 FreeMem=3291792(4) CMMsg=6 (6) Buff=100 637 500 1319 3 Links=5769 Elements=0
2154211mS ISDNL1Rx: v=5 peb=5
0000 02 01 01 3b ...;
2154212mS ISDNL1Tx: v=5 peb=5
0000 02 01 01 3b ...;

********** SysMonitor v5.2 (59) [connected to 10.130.242.6 (MHI)] **********

2155395mS PRN: Monitor Status IP 406 3.2(17)
2155395mS PRN: LAW=U PRI=2, BRI=0, ALOG=0, ADSL=0 VCOMP=0, MDM=0, WAN=0, MODU=3 LANM=0 CkSRC=5 VMAIL=1(VER=2 TYP=1) CALLS=0(TOT=36)
2158202mS ISDNL1Tx: v=1 peb=1
0000 00 01 7f ...
2159202mS ISDNL1Tx: v=1 peb=1
0000 00 01 7f ...
2160203mS ISDNL1Tx: v=1 peb=1
0000 00 01 7f ...
2161202mS ISDNL1Tx: v=1 peb=1
0000 00 01 7f ...
2161270mS CMExtnRxP: v=23
CMShortCode
Line: type=NoLine 0
Call: lid=0 id=-1 in=0
ShortCode GetSystemInfo (99) = []
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
Product Unknown
2161271mS CMExtnTxP: v=23
CMShortCode
Line: type=DigitalExtn 2
Call: lid=0 id=-1 in=0
ShortCode GetSystemInfo (99) = [3.2 (17)] Calling[MHI] Type=Default (100)
Product Unknown
Display [IP 406]
Tag type=Text [1,1,2,1,0,1,0.] [0x31 0x2c 0x31 0x2c 0x32 0x2c 0x31 0x2c 0x30 0x2c 0x31 0x2c 0x30 0x00 ]
Timed: 05/09/08 14:14
2162202mS ISDNL3Evt: v=1 p1=1,p2=1001,p3=5,p4=0,s1=
2164179mS ISDNL1Rx: v=5 peb=5
0000 02 01 01 3b ...;
2164179mS ISDNL1Tx: v=5 peb=5
0000 02 01 01 3b ...;
2173879mS PRN: Slot B, Falc 5: LOCK RAI crc=1 set=0 FMR1=98 FMR2=60
2173888mS ISDNL1Evt: v=5 peb=5,F3 F1
2173898mS ISDNL1Evt: v=5 peb=5,UnLocked
2174388mS ISDNL1Evt: v=5 peb=5,PHDI
2175888mS PRN: Slot B, Falc 5: YELLOW ALARM ON
2176246mS ISDNL1Evt: v=1 peb=1,F1 F3
2176247mS ISDNL1Evt: v=1 peb=1,Locked
2176247mS PRN: Falc 1 slip
2176253mS ISDNL1Evt: v=1 peb=1,F2 F1
2176263mS ISDNL1Evt: v=1 peb=1,UnLocked
2176674mS ISDNL1Evt: v=1 peb=1,F1 F2
2176675mS ISDNL1Evt: v=1 peb=1,Locked
2176724mS ISDNL1Evt: v=1 peb=1,PHAI
2177140mS ISDNL1Rx: v=1 peb=1
0000 02 01 01 3b ...;
2179195mS ISDNL1Rx: v=1 peb=1
0000 02 01 43 ..C
2179195mS ISDNL1Tx: v=1 peb=1
0000 02 01 0f ...
2179388mS ISDNL3Evt: v=5 p1=5,p2=1001,p3=4,p4=127,s1=
2179389mS PRN: LINE 5 IS DOWN
2179389mS ISDNL3Evt: v=5 p1=5,p2=1001,p3=5,p4=0,s1=
2179390mS CMLineRx: v=5
CMLineDown
Line: type=Q931Line 5
Call: lid=0 id=-1 in=0
Product Unknown
2179391mS CMLineTx: v=5
CMRestart
Line: type=Q931Line 5
Call: lid=0 id=-1 in=0
Product Unknown
2179395mS ISDNL1Tx: v=5 peb=5
0000 00 01 7f ...
2179493mS RES: Fri 5/9/2008 14:14:47 FreeMem=3291688(4) CMMsg=6 (6) Buff=100 637 499 1319 3 Links=5769 Elements=0
2180395mS ISDNL1Tx: v=5 peb=5
0000 00 01 7f ...
2180705mS CMExtnRxP: v=11
CMShortCode
Line: type=NoLine 0
Call: lid=0 id=-1 in=0
ShortCode GetSystemInfo (99) = []
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
Product Unknown
2180706mS CMExtnTxP: v=11
CMShortCode
Line: type=DigitalExtn 2
Call: lid=0 id=-1 in=0
ShortCode GetSystemInfo (99) = [3.2 (17)] Calling[MHI] Type=Default (100)
Product Unknown
Display [IP 406]
Tag type=Text [1,1,2,1,0,1,0.] [0x31 0x2c 0x31 0x2c 0x32 0x2c 0x31 0x2c 0x30 0x2c 0x31 0x2c 0x30 0x00 ]
Timed: 05/09/08 14:14
2181395mS ISDNL1Tx: v=5 peb=5
0000 00 01 7f ...
2182395mS ISDNL1Tx: v=5 peb=5
0000 00 01 7f ...
2183395mS ISDNL3Evt: v=5 p1=5,p2=1001,p3=5,p4=0,s1=
2188246mS PRN: Slot A, Falc 1: YELLOW ALARM OFF
2192202mS ISDNL1Tx: v=1 peb=1
0000 00 01 7f ...
2192232mS ISDNL1Rx: v=1 peb=1
0000 00 01 1f ...
2192232mS ISDNL3Evt: v=1 p1=1,p2=1001,p3=5,p4=0,s1=
2198176mS ISDNL1Rx: v=1 peb=1
0000 02 01 7f ...
2198176mS ISDNL3Evt: v=1 p1=1,p2=1000,p3=0,p4=0,s1=
2198177mS ISDNL1Tx: v=1 peb=1
0000 02 01 73 ..s
2198178mS CMLineRx: v=1
CMLineUp
Line: type=Q931Line 1
Call: lid=0 id=-1 in=0
Product Unknown
2198493mS RES: Fri 5/9/2008 14:15:06 FreeMem=3291660(4) CMMsg=6 (6) Buff=100 637 500 1319 3 Links=5768 Elements=0
2203269mS CMExtnRxP: v=21
CMShortCode
Line: type=NoLine 0
Call: lid=0 id=-1 in=0
ShortCode GetSystemInfo (99) = []
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
Product Unknown
2203270mS CMExtnTxP: v=21
CMShortCode
Line: type=DigitalExtn 2
Call: lid=0 id=-1 in=0
ShortCode GetSystemInfo (99) = [3.2 (17)] Calling[MHI] Type=Default (100)
Product Unknown
Display [IP 406]
Tag type=Text [1,1,2,1,0,1,0.] [0x31 0x2c 0x31 0x2c 0x32 0x2c 0x31 0x2c 0x30 0x2c 0x31 0x2c 0x30 0x00 ]
Timed: 05/09/08 14:15
2205196mS CMExtnRxP: v=25
CMShortCode

tlpeter · Sep 5, 2008

This means cause 57

Cause No. 57 - bearer capability not authorized.
This cause indicates that the user has requested a bearer capability which is implemented by the equipment which generated this cause but the user is not authorized to use.

But i see you have serious clock issues

2173879mS PRN: Slot B, Falc 5: LOCK RAI crc=1 set=0 FMR1=98 FMR2=60
2173888mS ISDNL1Evt: v=5 peb=5,F3 F1
2173898mS ISDNL1Evt: v=5 peb=5,UnLocked
2174388mS ISDNL1Evt: v=5 peb=5,PHDI
2175888mS PRN: Slot B, Falc 5: YELLOW ALARM ON
2176246mS ISDNL1Evt: v=1 peb=1,F1 F3
2176247mS ISDNL1Evt: v=1 peb=1,Locked
2176247mS PRN: Falc 1 slip
2176253mS ISDNL1Evt: v=1 peb=1,F2 F1
2176263mS ISDNL1Evt: v=1 peb=1,UnLocked
2176674mS ISDNL1Evt: v=1 peb=1,F1 F2
2176675mS ISDNL1Evt: v=1 peb=1,Locked
2176724mS ISDNL1Evt: v=1 peb=1,PHAI
2177140mS ISDNL1Rx: v=1 peb=1

Check your isdn settings or contact the provider !!!

ACA - Implement IP Office
ACS - Implement IP Office
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

Escorthosis · Sep 5, 2008

I see you are dialing out using the Dial 3K1.
Try changing that to dial instead of Dial 3K1. This will cause a setup speech instead of the (not authorised) 3K1Audio.

weinmatt · Sep 10, 2008

We are going to be doing a test to see if we can get this up and running tomorrow.

Does anyone have any other suggestions?

Thanks!!!

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New PRI Turn UP

weinmatt

IS-IT--Management

tlpeter

Programmer

Escorthosis

Technical User

weinmatt

IS-IT--Management

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