Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations TouchToneTommy on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

New Mail going to Deleted Items folder

Status
Not open for further replies.
Katy

Katy

Technical User
Apr 26, 2001
39
CA
A staff person has new mail going right into the deleted items folder rather than inbox. I checked the profile, and new messages go into Mailbox - username. Can anyone tell me how to have new mail go into the inbox and NOT deleted items?

Kate
 
Sort by date Sort by votes
Kate,
It is in a different location for different versions of Outlook, but I would start by seeing if the user created a rule. In Outlook 2000, the Rules Wizard is on the Tools menu. See if the user created a rule that is causing the messages to be sent to deleted items.
Hope this helps.
Alice
 
Upvote 0 Downvote
Thanks, Alice. I believe that did the trick. I kept looking for rules in the deleted items folder, when the answer was in the inbox folder.

Kate
 
Upvote 0 Downvote
Status
Not open for further replies.

Similar threads

T
  • Locked
  • Question
How to use third party mail security gateway to scan internal/inter-domain mails in Exchange On-Premise?
Replies
3
Views
3K
DrB0b
DrB0b
DrB0b
  • Locked
  • Question
Issue removing large deleted items folder's contents
Replies
1
Views
3K
DrB0b
DrB0b
DrB0b
  • Locked
  • Question
Moved to 365 in cloud, cannot get iPhones default mail app to connect
Replies
2
Views
3K
Priyanka_Chauhan
Priyanka_Chauhan
PatrickRoggers
  • Locked
  • Helpful tip
Safest Way to Import PST file into Exchange Online
Replies
0
Views
3K
PatrickRoggers
PatrickRoggers
Satishkumar007
  • Locked
  • Question
Help needed to recover after complete site failure
Replies
0
Views
3K
Satishkumar007
Satishkumar007

Part and Inventory Search

Sponsor

Back
Top