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New 5410 sets need firmware dowgraded..

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ic1ssbill

ic1ssbill

Technical User
Feb 20, 2004
48
US
I am installing some new sets at a customer site but the new sets are coming in with 5.0 firmware, How do I downgrade the phones.
 
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They should do it automatically when you plug them in.

ACS - IP Office Implement
 
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Hence the problem, will try a reboot when I get onsite.

Thanks
 
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Yes, a hard reboot of the IPO will force a check of the ports to see is any upgrade/downgrade software is required via the designated TFTP server.

ACS - IP Office Implement
 
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Ofcourse you need a tftp server to provide the bin file :)
Otherwise it will not downgrade and work


ACA - Implement IP Office
ACS - Implement IP Office
ACA - Voice Services Management
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Women and cats can do as they please and men and dogs should relax and get used to the idea!
 
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...and the source number setting to allow 5410 upgrades.

ALLOW_5410_UPGRADES
 
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That is onyl to force phone's to upgrade even when they are upgraded already !!!




Note: Upgrading 5410 Telephone Firmware
To protect customers from the 5410 upgrade issue documented in Technical Bulletin 91 this and future releases of IP Office software will not upgrade any 5410 telephones which are already running R5 firmware when the Force Upgrade batch file is switched on. If you wish to upgrade a 5410 already running R5 firmware a NoUser Source Number must be entered using Manager in addition to the Force Upgrade batch file.
When the NoUser source number is used in conjunction with the Force Upgrade batch file this will initiate an upgrade of all 5410 telephones including those already running the R5 firmware. 5410 telephones running a previous release of firmware will upgrade as normal without the need to enter the NoUser source number when connected to a system running this release of IP Office software.
NoUser Source Number to allow 5410 telephones running R5 firmware to upgrade:
ALLOW_5410_UPGRADES

ACA - Implement IP Office
ACS - Implement IP Office
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!
 
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If you wish to upgrade a 5410 already running R5 firmware a NoUser Source Number must be entered using Manager in addition to the Force Upgrade batch file."

Precisely, without actually testing it I would suspect the above also applies to persuading a 5410 to downgrade from R5.
 
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I think you are right and i am only seing upgrade when they mean up or downgrade


ACA - Implement IP Office
ACS - Implement IP Office
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!
 
Upvote 0 Downvote
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