I have two MICS (Site A = 7.0 and Site B = 7.1) that are connected via T1. Each has its own Call Pilot 150 who's AA answers incoming calls. PRI Enabler on each side. All works fine with one exception:
If I dial into Site B, and attempt to dial an extension on Site A, I get "You have entered an invalid extension".
Dialing into Site A, I can dial an extension on Site B with no problem.
Phones on either side can call the other side by extension with no problems. Also, I can set CFNA and CFB to extensions on opposite sites and they work with no problem.
Site A has POTS lines, Site B has a PRI circuit for incoming/outgoing calls.
Any ideas? It seems like I've done something right on the Site A side, but wrong on the Site B side. I set this up about a year ago, and this probably existed from day 1. It would not have originally been a problem since there were originally no phone lines on the Site B side. Site B has a PRI now as they run a call center there.
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I'd rather learn from other peoples mistakes than have them learn from mine!
If I dial into Site B, and attempt to dial an extension on Site A, I get "You have entered an invalid extension".
Dialing into Site A, I can dial an extension on Site B with no problem.
Phones on either side can call the other side by extension with no problems. Also, I can set CFNA and CFB to extensions on opposite sites and they work with no problem.
Site A has POTS lines, Site B has a PRI circuit for incoming/outgoing calls.
Any ideas? It seems like I've done something right on the Site A side, but wrong on the Site B side. I set this up about a year ago, and this probably existed from day 1. It would not have originally been a problem since there were originally no phone lines on the Site B side. Site B has a PRI now as they run a call center there.
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I'd rather learn from other peoples mistakes than have them learn from mine!