The machine has xp home installed and just recently the user cannot connect to the internet. I have taken a laptop to the home and put the laptop on the cable modem and can access the internet from the laptop.
I checked the device manager and windows sees the on board nic
but claims the drive is bad.I tryed to reinsall the driver and get the same result when the machine reboots after it sees the updated driver when it comes back its not working again. I disable the on board nic and installed another pci nic was able to install the nic and load the drivers. When the machine rebooted I got the same thing as with the onboard nic. Windows sees the nic but claims the driver is invaild.
I have ran spybot and adaware to see if it was spyware causing the problem and they came back clean. I tryed to run norton anitvirus (which is up to date at least last saturday) and the program does not load the machine goes into this maxed out processor and ram mode where it does nothing and I have to use the task manager to kill the process.
I am thinkng virus but am not sure. I have ruled out the cable companys end. I know its machine based but what else can I try. I am going to load other antivirus products onto a cd to see if that can fix the problem. I would not want to have to reinstall the os but at some point that might have to happen.
ANY IDEAS would be great....
Thankfully
Your Al Meyers Kid..You Look Pretty Stupid To me.
I checked the device manager and windows sees the on board nic
but claims the drive is bad.I tryed to reinsall the driver and get the same result when the machine reboots after it sees the updated driver when it comes back its not working again. I disable the on board nic and installed another pci nic was able to install the nic and load the drivers. When the machine rebooted I got the same thing as with the onboard nic. Windows sees the nic but claims the driver is invaild.
I have ran spybot and adaware to see if it was spyware causing the problem and they came back clean. I tryed to run norton anitvirus (which is up to date at least last saturday) and the program does not load the machine goes into this maxed out processor and ram mode where it does nothing and I have to use the task manager to kill the process.
I am thinkng virus but am not sure. I have ruled out the cable companys end. I know its machine based but what else can I try. I am going to load other antivirus products onto a cd to see if that can fix the problem. I would not want to have to reinstall the os but at some point that might have to happen.
ANY IDEAS would be great....
Thankfully
Your Al Meyers Kid..You Look Pretty Stupid To me.