Thanks for you post, it is good to hear you had smooth upgrade. I have checked your post on the DSSU, very helpfull. We use DSSU for exchange backups.
what is the reason behind opening a call after you run nbcc? did you upgrade straight after running the nbcc and you had to wait a day or two before you upgraded.
how did you handle client upgraded, specifically windows clients. Our Master/Master server is Unix/Solaris platform.
what would be your recommendation, what would be the best way to proceed, i have been managing Netbackup Enterprise over the last couple, but have never done upgrade before.