We consolidated 2 sites over a year ago and are now ready to remove the ACD from CMS. Does anyone know how to do this? I can't imagine it is that hard to do and I don't want to have to pay Avaya to do it.
I would leave it alone. You may need to add another ACD to that CMS in the future and having the CMS already partitioned will make that easier and cheaper.
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.