Need to Print Incomming Digit Conversion & Name Assignment Listing.

[Bonzai66]

I need to print this data out on my 61c but I can't find where to print it out at. I have an old report, so I know it can be printed. I'm looking for information associated with all of the incomming DNIS.

Thanks

Buck

 

[johnpoole]

that's not something that is named in the switch. ld 49 prt idc, will be a good place to start. that's the translate table. some dnis will be there, others may be built as acd's or even phones.. ld 20 prt dnb will print all dn's in the switch.. that may take a while

john poole
bellsouth business
columbia,sc

 

[Bonzai66]

Thanks John.

Buck

 

[kthoma]

You can print IDC names in ld 95

 

[Bonzai66]

I looked in Ld 95 in the book, it looked like I could but I couldn't get it to work. You see we normally use CC-Pro for a front end which generates screen pops, in case that goes down, I can re-route to my backup T1's, which go directly to the 61c, then all the agents get is a phone call, and the display lists a short descrition of the product based on the DNIS. I couldn't figure out how to print the IDC in LD 95 to get the names...it kept spitting something else out. Like 4 lines...that's it...

Any Additional tutoring on that would be appreciated.

Buck

 

[johnpoole]

if your printing

REQ  prt
TYPE idc
CUST 0
DCNO

then that's all that you have in 49, try ld 95

REQ  prt
TYPE name
CUST 0
PAGE
DIG
DN   all
SHRT yes

john poole
bellsouth business
columbia,sc

 

[Bonzai66]

I will give this a try.

Thank You very much....AGAIN ;-)

Buck