need help bringing up an entire shelf

[probietech]

lost power again this morning- now I have an entire shelf down that I cannot bring back up--- any help would be appreciated!! 81C

 

[RyanEOD]

Probie,

When you power it on what are you getting? Are you able to log in to the switch to see any errors? Are there any error lights on the cards?

I have seen a few posts recently about you losing power, maybe have them invest in an UPS for the switch?

 

[probietech]

Actually, I found an old post on here and was able to bring the shelf back up- and everything is working again. My IT Director wants my PBX on her UPS in her Data Center and she needs to purchase 5 new batteries- because they are at end of life and last Fri- the storm knocked us out, yesterday- our Engineering dept checked the generators and the UPS crashed and this morning at 4:18am- apparently Com Ed lost power for a few min. This is getting real old, real fast!! lol Thanks for all the help

 

[RyanEOD]

Probie, no problem, just glad you got it back up. Which post was it that helped you? This way if someone else finds this thread on a search they can reference that post also!

 

[probietech]

jtphoneman (Programmer) 17 Dec 07 9:46
We have an 81C succ 3.0 Superloop 24 is out. It runs a remote shelf.
Super Loop 24
xpec 08
What are the commands to disable both and reset the controller card in the PBX? Do I need to reset the card in the remote shelp too?

I get the following message:
XMI000 24 : RSIG link lost on Port #0 - Reinitialized

Thanks.

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johnpoole (Programmer) 17 Dec 07 11:36
ld 97
prt
xpe, will show you the xpe of the shelf

then ld 32

dsxp x, takes down the xpe, then disl x... i don't usually reseat the card on either end, or both
john poole
bellsouth business
columbia,sc


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johnpoole (Programmer) 17 Dec 07 11:37
dsxp 8
disl 24


enll 24 0
enxp 8

on my loop 20 to get that one back up
john poole
bellsouth business
columbia,sc


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jtphoneman (Programmer) 17 Dec 07 12:22
Thanks, Nortel says it's a card. The commands will not bring the loop back. Thanks agian

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strmwalker (TechnicalUser) 17 Dec 07 12:54
jtphoneman...once you enable the controller in
ld 32 go to ld 20 and enable the cards it will
tell you if the loops controller is disable.
no problems only solutions

strmwalker


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jtphoneman (Programmer) 17 Dec 07 13:12
Well, we changed both cards local and remote, no change what so ever. T1 checks okay?

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bigindian65 (TechnicalUser) 17 Dec 07 13:18
Cabling.
Mato' Was'aka


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jtphoneman (Programmer) 17 Dec 07 13:20
Afer changing cards and doing:
Ld 32
enll 24
enxp 08
I went to LD 20 and tried to enable a card in loop 24 and it said the xpec was disabled still:


XMI000 24 : RSIG link lost on Port #0 - Reinitialized
REQ: enlc 24 0 1
XPEC DSBL





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strmwalker (TechnicalUser) 17 Dec 07 13:25
jtphoneman...in ld 32 use enxp xpc 8 then ld 20 enable
the cards
no problems only solutions

strmwalker


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jtphoneman (Programmer) 17 Dec 07 13:31
When I try and enable the xpec 08 in 32:
NPR327
.!
>err
XMI000 24 : RSIG link lost on Port #0 - Reinitialized
npr327
>

NPR0327
No response from the Network Card. Retry the command several times.
Action: "If the problem persists, check the Network Card and associated
cabling."
Severity: Minor

I cant enable the cards in 20 because the xpec willnot enable. WE had some bad weather this past weekend...


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strmwalker (TechnicalUser) 17 Dec 07 13:39
jtphoneman...i had the same issue i went to
ld 32 my loop was 24 controller was 2 i dsxp 2
enxp 2 then enxp xpc 2 it told me my contoller
came back i went to ld 20 enlc 24 0 0 enlc 24 0 1
enlc 24 0 2 to enale the cards.
no problems only solutions

strmwalker


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jtphoneman (Programmer) 17 Dec 07 13:45
strmwalker,
unfortunelty when I do the enxp and xpc I get the same NPR0327
It never tells me my controller comes back.

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pacojonezl40 (TechnicalUser) 17 Dec 07 13:49
Check network cables from back of IPE module to NET card in Common Eqipment shelf.

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strmwalker (TechnicalUser) 17 Dec 07 14:14
jtphoneman...has anyone been to the remote site and
power down the remote and bring it backup you say the
t1 is up are you sure?
no problems only solutions

strmwalker


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jtphoneman (Programmer) 17 Dec 07 14:23
Yes, techs at remote shelf have powered down the shelf and even swaped out the carrier card. The local Telco has vefiyed the T1 is good, as far as the cables there is a cable on the front of the carrier card that goes into the card cage, I am not sure where it comes out on the backplane, I have been able to find where the T1 cable plugs into the backplane and can check it, is there another cable I could chaeck?

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strmwalker (TechnicalUser) 17 Dec 07 14:41
jtphoneman...the issue i told you that happen to me
local telco said t1 checked out ok but i was not up
they had to have a guy come out and reset the card
in their westel unit on the wall when they say its up are
they talking about from the central office or did they
send someone to your sites to check?
no problems only solutions

strmwalker


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jtphoneman (Programmer) 17 Dec 07 15:15
Telco looped up the T1 shelf and ran test on it.

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strmwalker (TechnicalUser) 17 Dec 07 17:01
jtphoneman..thats what they told me too,until they came
out to reset the card i could not up my controller.
no problems only solutions

strmwalker


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johnpoole (Programmer) 18 Dec 07 7:19
are you sure it's xpe 8? when you go to 97 and prt xpe's, it will show the downed xpe..

enxp x, should give you an sdl100, remote request for download. enll 24 should give you xpe 0 connected.. if not your still down on layer one.. do you have csu's on both ends?
john poole
bellsouth business
columbia,sc


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TAnselm (Vendor) 18 Dec 07 8:13
This is a VERY, VERY likely a T1 issue.

one at a time,
1. take the T1 cable out of the back of the remote equipment and put a loopback on it and wait a minute.
2. look at the light on the local side and see if it goes green

if yes then the T1 is good
if no call your provider back

Do this with all three T1's
However, note you only need 1 to be up for the equipment to sync.

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TAnselm (Vendor) 18 Dec 07 8:18
I should probably add on to my RANT...

The idea here is to test the T1 from end to end. The carrier is notorious for only testing in the middle.

You need to ensure that you have a complete circuit from where the cable plug into the local to the where the cable plugs into the remote.

Granted it may just as likely be your cabling as opposed to your carrier's. But at least you have control over your side from the smart jack to the equipment.

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jtphoneman (Programmer) 18 Dec 07 10:22
Telco is back onsite this moring. They are going to run a teset from the remote site to a loop plug here at teh 81c. I hope this will verify the T1 is working. As far as the xpe when I prt xpe in 97 it shows xpe for loop SL 24 is 08. We do have Kentox ACD on both ends.

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jtphoneman (Programmer) 18 Dec 07 10:54
>ld 97
SCSYS000
MEM AVAIL: (U/P): 6884540 USED U P: 4748799 146753 TOT: 11780092
DISK SPACE NEEDED: 192 KBYTES
2MB BACKUP DISKETTE(S) NEEDED: 1 (PROJECTED LD43 - BKO)
REQ prt
TYPE xpe
XPEC

S0 S1 S2 S3 LOC DIS RGTP

01 004 004 004 004 NO 08
02 004 004 004 004 IMCREM NO 16
03 020 020 020 020 NO 08
08 024 024 024 024 IMCREM YES 16

>ld 32
NPR000
.enll 24
TEST PASSED
XPE0 CONNECTED
XPE1 NOT CONNECTED
LCRI HAS RECEIVED ENABLE MSG
PROCESSING TN....
OK
.
XMI000 24 : RSIG link lost on Port #0 - Reinitialized
enxp 08

XMI000 24 : RSIG link lost on Port #0 - Reinitialized

XMI000 24 : RSIG link lost on Port #0 - Reinitialized

NPR327
.


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jtphoneman (Programmer) 18 Dec 07 11:53
Problem solved, Telco had to swap positons on the channel bank. ( so it was a T1 issue)All of your guys sure helped, thanks

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TAnselm (Vendor) 18 Dec 07 14:01
TADA....

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strmwalker (TechnicalUser) 18 Dec 07 17:25
jtphoneman..glad we could help,and glad you are backup
and running.
no problems only solutions

strmwalker

 

[GHTROUT]

LD32

On a large switch,
.ENLS 3 0 (example of shelf 3 0)

On a small Option11 size

.ENLS 0

.ENLS 1

.ENLS 2
etc, brings up all cards in the cabinet

--
GHTROUT.com - Help for Nortel Meridian/CS1000 System Administrators
--

 

[probietech]

Thanks again everyone for all the help!!! Have a great wknd!