Need help blocking a incoming number

[PhoneTeck]

I've searched the forums and there are dozen's of threads relating to this and almost everyone of them say use a vector. Are system doesn't have vectoring so this wont work for me. We have a Definity G3R v6. I have a user that has asked me if there is anyway of blocking a incoming number. I don't know if the user is calling to harass or what. Is there any way of blocking the incoming number without the use of vectoring since this is not a option for me?

 

[AvayaTier3]

Without vectoring and ISDN with a valid caller ID, you cannot block calls incoming from a specific caller.

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

37 years Bell, AT&T, Lucent, Avaya
Tier 3 for 27 years and counting

http://bshtele.com

 

[PhoneTeck]

We can get the caller id just don't have vectoring.

 

[AvayaTier3]

On your hardware platform / Definity software version you must have both. Try your ISDN provider and see if they can block it, or get vectoring turned on.


A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

37 years Bell, AT&T, Lucent, Avaya
Tier 3 for 27 years and counting

http://bshtele.com

 

[DAVIDPAYNE]

Do you have access to EC500? There is a way to use EC500 to block a call. As long as you can match the number. One advantage is it will block that number from calling any number on your system.

 

[PhoneTeck]

I do not.

 

[AvayaTier3]

ec500 full feature set was added in cm2.1 with feature set from 2004

This switch is g3v6 software with feature set from 1997

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

37 years Bell, AT&T, Lucent, Avaya
Tier 3 for 27 years and counting

http://bshtele.com