Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations bkrike on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

NEC Contact Center / Post Call Survey Capability

DoubleDizzle

Programmer
Jun 15, 2022
67
US
Would anyone happen to know if the SV9100 w/ Contact Center has the capability to perform post ACD call customer experience surveys?
 
Update: Frontrunner / NTAC Support says NO

Would anyone know of a 3rd party solution that could be intergrated?
 
Normally you just transfer this to a service that does this for you. I would think there are tons of them.
 

Part and Inventory Search

Sponsor

Back
Top