DoubleDizzle
Programmer
Would anyone happen to know if the SV9100 w/ Contact Center has the capability to perform post ACD call customer experience surveys?
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NEC Contact Center / Post Call Survey Capability
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DoubleDizzle
Programmer
Update: Frontrunner / NTAC Support says NO
Would anyone know of a 3rd party solution that could be intergrated?
Would anyone know of a 3rd party solution that could be intergrated?
DoubleDriveLine
IS-IT--Management
NEC used to have that in their UCE IVR software. When it came out the license for it cost $20,000.00
Outrageous to say the least.
Outrageous to say the least.
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