MY pc wont shut down

[LeeroyJenkins]

i cant shut down my pc if i press alt+F4 it hands with a busy icon is i try shuttingdown with ctrl+alt+del it hangs. the only way i was able to shut down was to end 2 svchost.exe process PID 1056 and PID 1076 shown below one of them is roughly 2-3kb the other one goes up to 23kb i dont know why these 2 specific processes are hanging my pc i tried spyware scan virus scan neither solved the problem tried running the scans in safe mode didnt work. i only have this problem running windows in normal mode in safe mode i dont have this problem

Process PID

AHQTBU.EXE 1232
cmd.exe 1224
csrss.exe 644
Explorer.EXE 620
gcasDtServ.exe 1612
gcasServ.exe 1260
iexplore.exe 1180
iexplore.exe 1568
lsass.exe 724
NOTEPAD.EXE 1000
PrcView.exe 1756
services.exe 712
smss.exe 588
spoolsv.exe 1336
svchost.exe 904
svchost.exe 956
svchost.exe 1056
svchost.exe 1076
svchost.exe 1992
taskmgr.exe 1728
wbload.exe 1244
wdfmgr.exe 188
winlogon.exe 668

 

[linney]

Have you thought about checking to see if there is an available Bios update for your machine?

This post is getting long enough to suggest the ultimate solution which is backup your valuable data and perform a format and clean install of XP.

 

[gpalmer711]

I'm with linney on this one, unless you are happy to live with the problem for now.

I have found out why the script I gave you is not closing down all the svchost.exe entries and am happy to give it another go if you would like to.

Greg Palmer
Freeware Utilities for Windows Administrators.

http://www.palmersoft.co.uk

 

[LeeroyJenkins]

sure ill give the vbs another shot and yes i have updated all my bios drivers firmware to the latest version

 

[BadBigBen]

Alternative you could, if you feel up to it, do a Registry Trick, and try the following:

Run, RegEdit {Return}


HKEY_CURRENT_USER\Control Panel\Desktop\AutoEndTask(s) (both Task and Tasks)

make sure that all are set to the Value (REG_SZ) of 1 ...

also you may set HungAppTimeout to a Value of 20...


Warning: The use of RegEdit should be done with care, as permanent damage to the OS may be the result...



Ben

If it works don't fix it! If it doesn't use a sledgehammer...