LeeroyJenkins
Technical User
i cant shut down my pc if i press alt+F4 it hands with a busy icon is i try shuttingdown with ctrl+alt+del it hangs. the only way i was able to shut down was to end 2 svchost.exe process PID 1056 and PID 1076 shown below one of them is roughly 2-3kb the other one goes up to 23kb i dont know why these 2 specific processes are hanging my pc i tried spyware scan virus scan neither solved the problem tried running the scans in safe mode didnt work. i only have this problem running windows in normal mode in safe mode i dont have this problem
Process PID
AHQTBU.EXE 1232
cmd.exe 1224
csrss.exe 644
Explorer.EXE 620
gcasDtServ.exe 1612
gcasServ.exe 1260
iexplore.exe 1180
iexplore.exe 1568
lsass.exe 724
NOTEPAD.EXE 1000
PrcView.exe 1756
services.exe 712
smss.exe 588
spoolsv.exe 1336
svchost.exe 904
svchost.exe 956
svchost.exe 1056
svchost.exe 1076
svchost.exe 1992
taskmgr.exe 1728
wbload.exe 1244
wdfmgr.exe 188
winlogon.exe 668
Process PID
AHQTBU.EXE 1232
cmd.exe 1224
csrss.exe 644
Explorer.EXE 620
gcasDtServ.exe 1612
gcasServ.exe 1260
iexplore.exe 1180
iexplore.exe 1568
lsass.exe 724
NOTEPAD.EXE 1000
PrcView.exe 1756
services.exe 712
smss.exe 588
spoolsv.exe 1336
svchost.exe 904
svchost.exe 956
svchost.exe 1056
svchost.exe 1076
svchost.exe 1992
taskmgr.exe 1728
wbload.exe 1244
wdfmgr.exe 188
winlogon.exe 668