MV_IPTel

[wontwork]

Hi Guys,

Need a hand with getting my 96xx ip phones backup/restore to work with MV_IPTel, The phone upgrades are working just fine but the backups are not!

Does a phone automatically get backed up when a contact is added?

Please see me .INI file below:

# Enable SuperUser
EnableSU=1
# set the FTP SuperUser Name (encrypted)
SUUserName=mvuser
# set the FTP SuperUser Password
SUPassword=TSc2VJYDXQiK4oryl8jfgs==
#
#=====================================================================
FTP_ TimeOut=5
IPTelMode=1

[FTPS]
#=====================================================================
# set the FTPS server active
RunFTPS=0
# defines the FTP control port
FTPPort=990
# defines the FTP data port
FTPDataPort=889
#=====================================================================
FTPSPort=990
FTPSDataPort=889

[TFTP]
#=====================================================================
# set the Trivial FTP server active
RunTrivialFTP=1
# defines the Trivial FTP port
TrivialFTPPort=69
# Enable TFTP PUTs (default disabled)
TFTPPut=0
# Sets the location of the TFTP data directory for terminal downloads
TFTPDir=D:\Program Files\Avaya\MV_IPTel\data\TFTPdata
ReqUpgrade=D:\Program Files\Avaya\MV_IPTel\data\TFTPdata\46xxupgrade.scr
DelUpgrade=D:\Program Files\Avaya\MV_IPTel\data\TFTPdata\fxd_upgrade.scr
ReqSettings=D:\Program Files\Avaya\MV_IPTel\data\TFTPdata\46xxsettings.txt
DelSettings=D:\Program Files\Avaya\MV_IPTel\data\TFTPdata\fxd_settings.txt
#=====================================================================

[HTTP]
#=====================================================================
# set the HTTP download server active
RunHTTP=1
# defines the HTTP download port
HTTPPort=80
# Sets the location of the HTTP data directory for downloads
HTTPDir=D:\Program Files\Avaya\MV_IPTel\data\HTTPdata
#======================================================================

[HTTPS]
#======================================================================
# set the HTTPS download server active
RunHTTPS=1
# defines the HTTPS download port
HTTPSPort=411
# Sets the location of the HTTPS data directory for downloads
HTTPSDir=D:\Program Files\Avaya\MV_IPTel\data\HTTPSdata
# Sets the location of the CertFile (read as PKCS#12 for .pfx or PEM all others)
CertFile=D:\Program Files\Avaya\MV_IPTel\certs\IPTel.pfx
# Sets the location of the optional PEM KeyFile
KeyFile=D:\Program Files\Avaya\MV_IPTel\certs\IPTelkey.pem
# KeyFilePW is encrypted and used as for the pfx file or pem key file
KeyFilePW=gSy5fBkwHxL6mpdtpBQJ2x==
# narrow config for Avaya IPTel (TLSV1 using RSA_NULL_SHA)
IPTel=1
# sets the SSL variants beyond Avaya IPTel mode
SSLV2=0
SSLV3=0
TLSV1=0
# Use Client Authorisation
ClientAuth=0
UseProxy=0
ProxyAddr=proxy.be.avaya.com
ProxyPort=9000
#=====================================================================

[BACKUP_SERVERS]
#=====================================================================
# FileServer for Backup & Update- uses HTTPS
FileServer=1
# Firmware update from primary / Secondary File servers
RequestUpdates=0
# FTP files uploaded to primary / Secondary File servers
RequestBackup=0
# Enable use of the Primary file server
UsePrimarySvr=0
# Primary file server IP address ( or resolvable DNS)
PrimaryIP=192.168.0.10
# Enable use of the Secondary file server
UseSecondarySvr=0
# Secondary file server IP address ( or resolvable DNS)
SecondaryIP=192.168.0.11
UpdateInterval=3
CustomFTP=0
CustomFTPDir=YourRemoteSvrDir
CustomFTPUName=
CustomFTPPwd=N1J74AUjNLifDPzK6Hz6IH==
# Enable CDR Backup - enable=1 on both File Server & Client
CDRBackup=0
# Enable BCMS Backup - enable=1 on both File Server & Client
BCMSBackup=0
# Retain CDR / BCMS copy data for x days ( Receiver always + 1 week)
RetainDays=7.0
#====================================================================

[SNMP]
#====================================================================
#
# Validate FTP store with SNMP check
UseSNMP=0
# In case the SNMPGET syntax changes you can redefine the commands
# Uncomment the relevant line to override the internal command
# the syntax is "SNMPGET + IPADDR + SNMPOBJ + SNMPAWK
# the IPADRR is derived from the connection
# Note there are relevant spaces & quotes within the commands
# which are subtrely different from a pure command line version.
# Omitting any of these will cause the program version to fail
#Command=/usr/bin/snmpget
#Params=-v2c -cpublic
#ExtObject=.1.3.6.1.4.1.6889.2.69.1.4.9.0
#TypeObject=.1.3.6.1.4.1.6889.2.69.1.1.2.0
#CheckObject=.1.3.6.1.2.1.1.2.0
#Awk=| awk -F \" '' {print $2 } ''
#AwkCheck=| awk -F :: '' {print $3 } ''
#====================================================================

#SNMPTYPE=.1.3.6.1.4.1.6889.2.69.1.1.2.0
#SNMPEXT=.1.3.6.1.4.1.6889.2.69.1.4.9.0
#SNMPPARAMS=-v2c -mall -cpublic
#SNMPCMD=mvsnmpget.exe

I have set my 46xx Settings file as follows:

SET SNMPSTRING public
SET BRURI

http://10.101.10.37/PhoneBackup/

SET BRAUTH 0

As far as i can see nothing else needs to be configured.


Any help appriciated.

 

[VanZenden]

If I remember correctly, you have to disable (untick): use SNMP for FTP store/retreive verification (under General, right side)

 

[wontwork]

Hi VanZenden.

I already have that unticked but still no joy!

I cannot even see the backups taking place in the logs, if the handset already has contacts added does it automatically backup or do you need to manually backup?

On firmware version 1.5 you have the 'manual backup' option under advanced options (i think) along with automatic gain control but with firmware version 2.0 there is no 'manual backup' option!!

How can the backups take place without this option? automatically when a contact is added? once a reboot has taken place?

any suggestions welcomed!!

 

[phoneguy55]

edit your ini file. Then start and stop MVIPTEL. Remove the # from the following 2 lines.

Params=-v2c -cpublic
SNMPPARAMS=-v2c -mall -cpublic

For security purposes you should not use public. Change that to any other word.

 

[wontwork]

Hi Phoneguy55,

Will these changes make the backups work or are they purely for security reasons?

thanks

 

[G3rtech]

I had to make the same changes to get mine to work. Works like a champ now.I even changed my BRURI to work with https as well.

 

[phoneguy55]

both. you need to edit the ini file for backups to work. If you want to be secure change everything "public" to some other word.

 

[wontwork]

Not sure what im doing wrong then because mine does not work!

From windows explorer i cannot seem to search

http://x.x.x.x/PhoneBackup

but my upgrades are still working!

how can you turn this on make it respond??

 

[G3rtech]

Under SNMP:
Change UseSNMP=1

Look in your MV_IPTel.log it will tell you alot.

If that doen't work we can get you going with https.

 

[G3rtech]

If you want to backup via HTTPS here ya go.

Settings file:
################ BACKUP/RESTORE SETTINGS ################
##
## Backup and Restore URI
## URI used for HTTP backup and retrieval of user data.
## Specify HTTP server and directory path to backup file.
## Do not specify backup file name.
## BRURI is not supported on 96xx or 16cc SIP phones.
SET BRURI

https://130.xxx.xxx.xxx:411/PhoneBackup

##
## Backup/Restore Authentication
## Specifies whether authentication is used for backup/restore file download.
## Call server IP address and telephone's registration can be used as credentials.
## 0: Call server IP address and telephone's registration password
## are not included as credentials.
## 1: The call server IP address and the telephone<92>s registration
## password are included as the credentials in an Authorization request-header
SET BRAUTH 1
#####################################
## SNMP community name string
## This value must be set to enable viewing of the phone's
## MIB. This value must match the community string name
## used in the SNMP query (up to 32 ASCII characters, no
## spaces).
SET SNMPSTRING public
#################################################


My ini:

[Settings]
#======================================================================
# Set detailed log for additional debugging info
DetailedLog=1
# Sets the location of the MV_IPTel log file
LogFile=/opt/ecs/mvuser/MV_IPTel/log/MV_IPTel.log
RunStatus=1
StatusPort=6090
StatusRefresh=10
SecureStatus=1
SecurePort=6098
Archive=1
MaxClients=0
ClientSession=0
UsingHeartBeat=1
#=====================================================================

[FTP]
#=====================================================================
# set the FTP server active
RunFTP=1
# defines the FTP control port
FTPPort=21
# defines the FTP data port
FTPDataPort=20
# Sets the location of the FTP data directory to catch terminal backups
FTPDir=/opt/ecs/mvuser/MV_IPTel/data/FTPdata
# FTP Timeout (secs)
FTP_TimeOut=5
# Enable SuperUser
EnableSU=1
# set the FTP SuperUser Name
SUUserName=mvuser
# set the FTP SuperUser Password
SUPassword=TSc2VJYDXQiK4oryl8jfgs==
#
#=====================================================================

[FTPS]
#=====================================================================
# set the FTPS server active
RunFTPS=0
# defines the FTP control port
FTPPort=990
# defines the FTP data port
FTPDataPort=889
#=====================================================================

[TFTP]
#=====================================================================
# set the Trivial FTP server active
RunTrivialFTP=1
# defines the Trivial FTP port
TrivialFTPPort=69
# Enable TFTP PUTs (default disabled)
TFTPPut=0
# Sets the location of the TFTP data directory for terminal downloads
TFTPDir=/opt/ecs/mvuser/MV_IPTel/data/TFTPdata
#=====================================================================

[HTTP]
#=====================================================================
# set the HTTP download server active
RunHTTP=1
# defines the HTTP download port
HTTPPort=80
# Sets the location of the HTTP data directory for downloads
HTTPDir=/opt/ecs/mvuser/MV_IPTel/data/HTTPdata
#======================================================================

[HTTPS]
#======================================================================
# set the HTTPS download server active
RunHTTPS=1
# defines the HTTPS download port
HTTPSPort=411
# Sets the location of the HTTPS data directory for downloads
HTTPSDir=/opt/ecs/mvuser/MV_IPTel/data/HTTPSdata
# Sets the location of the CertFile (read as PKCS#12 for .pfx or PEM for all others)
CertFile=/opt/ecs/mvuser/MV_IPTel/certs/IPTel.pfx
# Sets the location of the optional PEM KeyFile
KeyFile=/opt/ecs/mvuser/MV_IPTel/certs/
# KeyFilePW is encrypted and is used for the pfx file or pem key file
KeyFilePW=gSy5fBkwHxL6mpdtpBQJ2x==
# narrow config for Avaya IPTel (TLSV1 using RSA_NULL_SHA)
IPTel=1
# sets the SSL variants beyond Avaya IPTel mode
SSLV2=0
SSLV3=0
TLSV1=1
# Use Client Authorisation
ClientAuth=0
UseProxy=0
ProxyAddr=proxy.be.avaya.com
ProxyPort=9000
#=====================================================================

[BACKUP_SERVERS]
#=====================================================================
# FileServer for Backup & Update- uses HTTPS
FileServer=1
# Firmware update from primary / Secondary File servers
RequestUpdates=0
# FTP files uploaded to primary / Secondary File servers
RequestBackup=1
# Enable use of the Primary file server
UsePrimarySvr=1
# Primary file server IP address ( or resolvable DNS)
PrimaryIP=130.xxx.xxx.xxx
# Enable use of the Secondary file server
UseSecondarySvr=0
# Secondary file server IP address ( or resolvable DNS)
SecondaryIP=
UpdateInterval=2
CustomFTP=0
CustomFTPDir=
CustomFTPUName=
CustomFTPPwd=
# Enable CDR Backup - enable=1 on both File Server & Client
CDRBackup=0
# Enable BCMS Backup - enable=1 on both File Server & Client
BCMSBackup=0
# CDR/BCMS retention days ( receiver keeps 1 week longer)
RetainDays=7.0
#====================================================================

[SNMP]
#====================================================================
#
# Validate FTP store with SNMP check
UseSNMP=1
# In case the SNMPGET syntax changes you can redefine the commands
# Uncomment the relevant line to override the internal command
# the syntax is "SNMPGET + IPADDR + SNMPOBJ + SNMPAWK
# the IPADRR is derived from the connection
# Note there are relevant spaces & quotes within the commands
# which are subtrely different from a pure command line version.
# Omitting any of these will cause the program version to fail
#Command=/usr/bin/snmpget
#Params=-v2c -cpublic
#ExtObject=.1.3.6.1.4.1.6889.2.69.1.4.9.0
#TypeObject=.1.3.6.1.4.1.6889.2.69.1.1.2.0
#CheckObject=.1.3.6.1.2.1.1.2.0
#Awk=| awk -F \" '' {print $2 } ''
#CheckAwk=| awk -F :: '' {print $3 } ''
#====================================================================

 

[wontwork]

Hi Guys,

Thnaks for all responses.

It seems that this issue was down to the fact that the IP Phones were running version 2.0 firmware as once i downgraded them to 1.5 the backups worked straight away!

Has anybody else had problems with that level of firmware?

again thanks for all the responses.

 

[G3rtech]

Strange! All of my 9640's are running S3.002