Music On Hold in two diff site

[ecbalaro]

Hello,

I have 2 separate CM gateways/server in 2 different site connected via internet/VPN. Is there a way that I can have different music on hold in each site?

Your help would be much appreciated.

 

[montyzummer]

Yes but ceratin variables come into play , in what scenario do people hear music on hold (in vectors ?), also what gateways /severs / sw level?

APSS (SME)
ACSS (SME)

 

[ecbalaro]

just for music on hold, like transferring of call to other user. how will i do that? hmm. the scenario now is that, site 2's music on hold is from site 1. site 2 wants to have their own music on hold. i already uploaded the music file on the site 2's gateway.

 

[mojoputter]

You can have multiple MOH sources and specify them on your "music-sources" and "tenant" forms. Then assign the TN # to the different extensions

 

[AvayaTier3]

Try this link:

Multiple Music Sources

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

39 years Bell, AT&T, Lucent, Avaya
Tier 3 for 29 years and counting
[URL unfurl="true"]http://bshtele.com[/url]