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Music on Hold in ACS 4

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chevyman1

Technical User
Joined
Apr 5, 2006
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91
Location
US
I installed MOH in a R6 ACS. It works fine on hold but not during the transfer process. In the older Partner processors such as 4.0 and 4.1 you had MOH on hold and during the transfer process. Am I leaving something off? Why no volume control on the ACS processor as you do on the R4.0 and R4.1?
 
I believe that info is covered in the Partner manuals that can be downloaded from Avaya's website: support.avaya.com


Happy reading!

....JIM....
 
Also look up ring on transfer. It must be off to hear MOH source.
 
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