Multiple Explorer and IExplore crashes

[KingofSnake]

It is not an uncommon occurance that my Computer will report an Explorer or IExplore illegal operation. What could be the most likely source of these problems? I have an P500 w/64 MB Ram and a GeForce 1 Card.
KingOfSnake - The only sports drink with ice crystals
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[Telsa]

HI,

I would check in the Device Manager under Safe Mode to see if you have multiple drivers installed for the devices installed on your computer.

You won't see multiple drivers while in regular mode, you have to go into Safe Mode.

If you do have multiple drivers in video, hard drive, cdrom, devices like that, then delete ALL of them. But I wouldn't touch the drivers under system.

When you reboot your computer, they will automatically be reinstalled, and then you will have less problems.

Also, have you run scandisk and defrag lately? Have you empty your temp directory?? There are always a little housekeeping you need to do to keep it running smoother. I like to run scandisk about once a week and defrag analysis about once a month.

Things to think about.

Mary

 

[Comtech]

It can also be a corrupt .dll or two causing the crashes. What exactly, are the error messages? Hit the "Details" button the next time it happens, and let us know. We can decypher the message to suggest the appropriate fix, if we know what's going wrong.
Illegal Operations come in so many flavors, it's impossible to determine a course of action without some specifics. Cheers,
Jim
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[KingofSnake]

Will Do Next Time I get an error.
KingOfSnake - The only sports drink with ice crystals
(and marshmellos!)

 

[KingofSnake]

OK, I just had one:

EXPLORER caused an invalid page fault in
module PDM.DLL at 0167:4a01259d.
Registers:
EAX=00000000 CS=0167 EIP=4a01259d EFLGS=00010246
EBX=011a3f74 SS=016f ESP=012efe44 EBP=00000000
ECX=011a37d0 DS=016f ESI=011ab020 FS=2ff7
EDX=00000004 ES=016f EDI=011a3f64 GS=0000
Bytes at CS:EIP:
8b 10 ff 52 08 83 c6 04 eb c9 53 ff 15 f4 00 02
Stack dump:
00000000 011ae110 011a3f58 00000001 4a01275a 011a3f54 011ae110 00000000 4a012fed 011a3f58 4a012b06 011a8010 00000000 00000000 00000000 011a0b60
KingOfSnake - The only sports drink with ice crystals
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[Comtech]

OK, PDM.dll is not a standard part of windows, thus it must be a program that's on your hard drive, probably one that's in the taskbar. Personal Data management, appointment reminder or somesuch, is my guess. Try reinstalling the program, or search the manufacturer's webiste for updates, known conflicts/issues using this program. Cheers,
Jim
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[ray436]

try this, looks promising, that is if you use Visual Studio and have W98SE:

http://support.microsoft.com/support/kb/articles/q227/1/52.asp

It looks like you need service pack 3 for Visual Studio.


good luck

Ray

 

[KingofSnake]

Here is a windows standard error:

EXPLORER caused an invalid page fault in
module KERNEL32.DLL at 0167:bff7b9a6.
Registers:
EAX=00000000 CS=0167 EIP=bff7b9a6 EFLGS=00000246
EBX=0046fb04 SS=016f ESP=01bdfc2c EBP=01bdfc80
ECX=01bdf364 DS=016f ESI=0046fb04 FS=4117
EDX=0000001e ES=016f EDI=0046faf4 GS=0000
Bytes at CS:EIP:
ff 76 04 e8 13 89 ff ff 5e c2 04 00 56 8b 74 24
Stack dump:
01bdf364 711f107a 0046fb04 013b4890 013b4880 711f0000 7122e0ea 00000000 013b3880 71223ade 00000000 013b3880 712269f4 00000003 712152a8 711f0000
KingOfSnake - The only sports drink with ice crystals
(and marshmellos!)

 

[lgebhart]

For the PDM.dll error message here is a link to follow for more info!

http://support.microsoft.com/support/kb/articles/q227/1/52.asp

This is a known fault at Microsoft. This link will give you all the information you need to fix it, I think!

Lori ggebhart@clover.net
I hope I never get too old or arrogant to learn something new!

 

[Comtech]

kernel32.dll errors are the most common, as the kernel contains (or runs) lots of other processes.
The easiest fix for this particular error is to run system file checker ( Start > Run > type in SFC > Open) and choose to extract one file. Browse for kernel32.dll in the c:\windows\system folder and extract it from the Windows CD, then restart when prompted.
I admit, it won't fix ALL kernel32.dll errors, but does cure quite a few. Sometimes something as silly as changing your mouse can cause the error to stop. Cheers,
Jim
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[KingofSnake]

Well, thanks everyone for the help. I get working on it right away.
KingOfSnake - The only sports drink with ice crystals
(and marshmellos!)