Multi language / Queueing announcements

[michbsd]

Hi,

I have an IPO500v2 with several SIP trunks and DIDs from different countries ( I have set locale for the incoming call route)

However, queueing announcements are played in the system language... any chance I can change this to the locale of the incoming call?

Many thanks,

 

[Bas1234]

Use rename all language files to welcome.wav or a name you like in every language map so for English put the english welcome.wav in the map C:\Program Files\Avaya\IP Office\Voicemail Pro\VM\WAVS\en

For german C:\Program Files (x86)\Avaya\IP Office\Voicemail Pro\VM\de

ect...

Now on the part where you like to play the wave file enter $LOC\welcome.wav the $LOC will look based on the incomming call route or short code what locale ($LOC) it came in or is set to.



More info here;

http://www.tek-tips.com/viewthread.cfm?qid=1532519&page=2

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[mattKnight]

>However, queueing announcements are played in the system language

You did install the extra languages didn't you...

Take Care

Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.