Moving Avaya IP Office Manager to New Server

[pncstaff]

Our office uses an older Avaya IP Office V406 DS system. The computer server that IP Office Manager is installed on is very old with a dying motherboard. We are trying to install IP Office Manager and Voicemail pro onto a brand new server but are having difficulties. The version of IP office manager on the old server is very old as well (ver 5.1).

On the new computer I installed IP Office Manager ver. 7.0. off telephonemagic and it can see the IP office unit, but when I try to open the configuration from the unit it asks for the operator username and password, which we never changed from Administrator / Administrator but it will not connect giving the following error: "Failed to retrieve the configuration from IP Office. Please check that the user details are correct."

We can still log on to IP office manager as normal from the old server for the short time that the computer stays on using Administrator/Administrator, just not on the new computer.

Any help with what steps to take to migrate IP Office Manager to the new server would be greatly appreciated.

 

[intrigrant]

Copy the whole contents of the folder "C:\Program Files\Avaya\IP Office" from the old server to the new server in the same location or in the (x86) program files folder if it is 64 bit machine.
Then you're done.
It won't work for VM Pro ( at least I never tried it )

[link ftp://ftp.telnetwork.it/mirror/nas.lmkom.dk/Tele/Avaya/Software/Field%20Trial/]Here[/url] you find all the 3.1 releases but you need a ftp client to download