Mouse pointer turning invisible on Windows 98 Machine

[cmdietz]

Hi!

I recently created a new Windows 98 Image for the Compaq Deskpro 2000 machines (Pentium 200, 64MB RAM, 4GB Hard Drive) in our building. After deploying the image and testing the machines, I am noticing a peculiar problem...

The mouse pointer appears at the Novell Client (Login) screen, however, once a user logs in, the mouse pointer becomes invisible. I know that it's still there, because if you click around on the desktop, it works just as though the pointer was there, however you cannot see it.

It disappears right after the Novell "Running actions scheduled for logon" box appears. If you log off, the pointer will not reappear at the login screen again unless you restart the machine.

We are running Novell NetWare 5.0 with Client 3.4.

If anyone has any suggetions, please let me know ASAP, as we need to correct this problem before school reopens on August 16th.

Thanks!

Charlie Dietz
Technology Support
Larry A. Ryle High School
cmdietz@insightbb.com
lrhswebmaster@boone.k12.ky.us

 

[mws5872]

have you tried reinstalling the software the novell to the system. Now did it always do this or just started happening recently with eg. an upgrade. Let me know.

 

[TekTippy4U]

don't know exactly how to fix it directly -
if you can - try to use the keyboard to access the control panel, once you're logged in, because the settings for mouse or desktop themes seem to be indicative of the user profile. check;
-- mouse properties/cursors
-- desktop themes
-- accessibilty options

it would seem from the symptoms - that the User profile, once loaded (logged), either has the cursor color set to the *same as the Desktop background, or it has an animated cursor set - which may be interfering.
Do you have a default User profile for the Novell Client located on the Server, (such as Config.pol when using System Policies) which can be configured separately, before the Profile settings are d/l and enforced upon the actual clients?

TT4U

Notification:
These are just my thoughts....and should be carefully measured against other opinions.
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