this brings up a good point. If you are new at IT then you probably do not know which questions to ask yet

Network Management is in fact a mix of voodoo, black magic and some spell casting (too much Potter with the kids) There are all kinds of tools for helping but you will find that NM really cuts across many fronts. You need to understand the network, the applications, the server hardware, the infrastructure, the type of PC being used etc..etc. For example, you could have people complaining that the *network is slow*... you dont see anything wrong with the network but if you play with Perfmon(NT), you see that the CPU is overutilized. Guess what.. it's not the network but the server is the bottleneck. It can be as difficult as finding bad cabling in a new run that the vendor cut a corner on testing. "gee.. the cabling is new, it can not possibly be the problem".. un-huh..
None.. and I mean NONE should be suggesting any tools without more information about the network, your skill level, what is it that you want to accomplish, what type of reporting is needed, what staffing is doing the NM task etc.
I will say that a basic tool kit *should* be issued to every network geek..
1: some knowledge of various builtin tools of the NOS.. things like ping, traceroute, perfmon, debug on the routers etc. You can do ALOT with the built in tools with just a bit of knowledge.
2: Cheap sniffer.. Etherpeek, Ethereal, IPTraf etc... again.. learn how to use it. And MS has a a "freebie" included in WIn2Kserver and SMS if I remember right.
3: A free SNMP monitoring tool.. again.. something like MRTG.. not simple to use but free. Or pay a bit for something like Solarwinds ( basic is 400 ish)
4: Books!!!! you can never have too many books

In fact, I would suggest a CDR that has PDF files of your best reference .. either Ebooks, cisco papers, web pages converted to PDF( converter is free to 25 bucks). I live and die by my cd collection. You may not always have your internet connection so dont bank on it.
MikeS
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