modem not disconnecting - sometimes 1

[stillsmiling]

We are using Wingate to on our NT 4 server to enable everyone to have access to the internet. Most of the time it all works fine. However, once or twice a week the modem does not hang up when it has been inactive for the specified period. When this happens on a Friday and we do not spot it, we get very large phone bills and my boss jumps up and down on my head.

I have tried lots of things and I do not think the problem lies in Wingate. It "feels" as if something else is dialing out and bypassing Wingate and therefore not being required to terminate the call. But I do not know what it is ...

Any Ideas??

Thanks

 

[Rockers]

Theres not a browser etc still open on a workstation is there??
Does this wingate use active caching???
Also goto

http://www.microsoft.com

and do a search under technet.

Rockers

 

[stillsmiling]

Thanks, I went to the technet website and it appears there is a bug in NT4 (no surely not!! ) that means that althougth the idle time disconnect appears to be set up, it isnt. There is a workaround described which I have implemented. Now I have to wait to see if it cures the problem.

 

[Rockers]

Glad to be of help mate, had something similar to you before

 

[salimwng]

Hi stillsmiling,

Am using the same system as you mentioned above and am having the same problem of disconnecting of modem I have got bills for 3 days last month.

Could you please give me the magic potion you used on your system.

Thanks a lot,
Regards.
Salim