Hello... I have just recently installed Mitels MAS suite, I am using AWC and I am in testing phase. One issue I have run into is that when scheduling an Audio Conference meeting, when I click on invite participant, my email client (Lotus Notes 7.02) opens but I get an "error processing command line arguements". This error seems to be unique to Notes 7.02. I can upgrade to Notes 8, but am looking to see if there is a solution for Notes 7 client with the AWC. Thanks in advance.
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Mitels Awc an Lotus Notes
- Thread starter gigmister
- Start date
Mitel needs to be an open architecture. It assumes your install uses outlook and does not allow you to change canned messages to users . For instance, it delivers an ICS message directing users to add this to thrie outlook calendar. This should be a message the the customer can customize unless Mitel has a vested interest in Microsoft.
Anyway: I posted this thread in the IBM which is a good source for targeted answers. We use IBM Lotus Notes 8.5 so upgrading is not going to fix this. Make sure your windows clients have internet options not enbabled for Microsoft calendar,... You will have to write a routine to change the registry settings on the microsoft client too because changing the options does not seem to update the registry settings either. So you have (2) vendors that are causing problems; Mitel and Microsoft. Otherwise, it works except for the goofy Mitel message .
REFER to Notes.Net:
Geting the following error message when clicking a meeting invite sent to my Notes 8.5 client running ODS51 from a third party application (Mitel.) The error message displays when I try to open the ics file.
"Invalid directory name or device not ready."
Here is the url:
Mitel uses outlook to generate the message.
Also, cannot add the meeting to my 8.5 calendar when trying to drag and drop either the ics file or the above URL.
IE is the default browser. I am able to import the ics file but not what we want our user base to do.
Are there other configuration settings that need to be set on the client and/or server ? Not sure what directory or device the error message is referring to .
Resolve:
Subject: RPTLAUNCHER path needed change via file assoc.
The paths were wrong most likely because the MS Office (with outlook ) was installed "after" the Notes install on the rollout image. Even after associating the ICS file thru Windows Explorer | Tools | Folder Options | File Types the OS does not take the path off the "Advanced" settings for the association.
Also, in our install, we have Lotus/Notes and Lotus/Notes/Data installed under the C: Bin directory (not program files as default.) So need to edit the "Open" action under the advanced file association settings under Explorer | Tools | Folder Options | File Types and just change the path part of the statement to reflect your install where the RPTLAUNCHER can be found.
This is the DEFAULT SETTING on a new install:
"C:\Program Files\IBM\Lotus\Notes\framework\rcp\rcplauncher.exe" -config notes -com.ibm.common.services.icalendar#com.ibm.common.services.icalendar.command "%1"
THIS IS OUR INSTALLED DIRECTORY:
"C:\bin\Lotus\Notes\framework\rcp\rcplauncher.exe" -config notes -com.ibm.common.services.icalendar#com.ibm.common.services.icalendar.command "%1"
Hope this helps someone else. The Registry settings needed a major adjustment as well .
Anyway: I posted this thread in the IBM which is a good source for targeted answers. We use IBM Lotus Notes 8.5 so upgrading is not going to fix this. Make sure your windows clients have internet options not enbabled for Microsoft calendar,... You will have to write a routine to change the registry settings on the microsoft client too because changing the options does not seem to update the registry settings either. So you have (2) vendors that are causing problems; Mitel and Microsoft. Otherwise, it works except for the goofy Mitel message .
REFER to Notes.Net:
Geting the following error message when clicking a meeting invite sent to my Notes 8.5 client running ODS51 from a third party application (Mitel.) The error message displays when I try to open the ics file.
"Invalid directory name or device not ready."
Here is the url:
Mitel uses outlook to generate the message.
Also, cannot add the meeting to my 8.5 calendar when trying to drag and drop either the ics file or the above URL.
IE is the default browser. I am able to import the ics file but not what we want our user base to do.
Are there other configuration settings that need to be set on the client and/or server ? Not sure what directory or device the error message is referring to .
Resolve:
Subject: RPTLAUNCHER path needed change via file assoc.
The paths were wrong most likely because the MS Office (with outlook ) was installed "after" the Notes install on the rollout image. Even after associating the ICS file thru Windows Explorer | Tools | Folder Options | File Types the OS does not take the path off the "Advanced" settings for the association.
Also, in our install, we have Lotus/Notes and Lotus/Notes/Data installed under the C: Bin directory (not program files as default.) So need to edit the "Open" action under the advanced file association settings under Explorer | Tools | Folder Options | File Types and just change the path part of the statement to reflect your install where the RPTLAUNCHER can be found.
This is the DEFAULT SETTING on a new install:
"C:\Program Files\IBM\Lotus\Notes\framework\rcp\rcplauncher.exe" -config notes -com.ibm.common.services.icalendar#com.ibm.common.services.icalendar.command "%1"
THIS IS OUR INSTALLED DIRECTORY:
"C:\bin\Lotus\Notes\framework\rcp\rcplauncher.exe" -config notes -com.ibm.common.services.icalendar#com.ibm.common.services.icalendar.command "%1"
Hope this helps someone else. The Registry settings needed a major adjustment as well .
Canuckvoip
Technical User
Interesting,
We have a customer that had a similar issue with the invites.
One user was on 6.5 or something and it did not work. Another user was on 8.5 and it did work. Upgrading the 6.5 user fixed it.
Dave
You can't believe anything you read... unless of course it's this.
We have a customer that had a similar issue with the invites.
One user was on 6.5 or something and it did not work. Another user was on 8.5 and it did work. Upgrading the 6.5 user fixed it.
Dave
You can't believe anything you read... unless of course it's this.
we have a customer with MAS/AWC running notes. the clients with 7 were having issues where the invite did not have all the information. the clients running 8.5 had no issue.
I understand that officially AWC will support Notes 8.0/9.0 in the AWC 3.7 Release which will GA with MAS R2.0 planned for 4Q'09.
I understand that officially AWC will support Notes 8.0/9.0 in the AWC 3.7 Release which will GA with MAS R2.0 planned for 4Q'09.
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