missing folders in Outlook

[kayaboy]

I'm trying to help a friend retrieve some "missing" folders in Outlook 2003 (he's running XP). he was over 2 gigs and his email was bogging down & he ran a utility called "2 G.pst" (or something like that) which supposedly 'trims'(archives?) down the amount of email data he has. he initially thought it worked fine--he was well under 2 gigs finally, but he comes to find that he's now missing a few important personal folders...any idea on how to find/retrieve these??

 

[smah]

As far as I know, anything cropped from the pst file is gone. If the original .pst file still exists, he could try cropping again with a smaller crop setting.

He should convert to the new format to prevent this from happening again.