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MICS - PRI

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jaylem

Technical User
Nov 12, 2002
53
US
I have a customer who has an MICS w/ PRI and when they make a call to a line that is busy it disconnects instead of giving a busy signal. The provider is asking him what code the system needs to see in order to receive a busy signal. Anybody have any idea?
 
what version of norstar software?

is the protocol settings matching to the CO?
 
It's 7.1 software and all of the settings are good.
 
Are they set for NI or NI2? We have experienced problems in the past with NI2... Just a thought but something to think of later when all seems lost....

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Tek-TIP Member 19,650
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I have the identical problem. We are connected to a BroadWorks switch using an Adtran Total Access 908e. The BroadWorks engineer says the Adtran is sending the MICS a code 25 for a busy call. If we knew what code the Norstar needed to see to provide reorder to the caller, he could program the Adtran accordingly.
 
I have the identical problem. We are connected to a BroadWorks switch using an Adtran Total Access 908e. The BroadWorks engineer says the Adtran is sending the MICS a code 25 for a busy call. If we knew what code the Norstar needed to see to provide reorder to the caller, he could program the Adtran accordingly. We're also using R7.1
 
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