Micrsoft 2000 error

[spike232]

Having a problem with Microsoft Windows 2000. It will not boot to Windows, but keeps shutting itself down and restarting. The message I get is that the memory test is failing and this message in blue screen form:

STOP:c0000218 {Registry File Failure}
The registry cannot load the hive <file>:
\system32\system32\config\SOFTWARE
or it's log or alternate.
It is corrupt, absent, or not writeable.

Beginning dump of physical Memory
Physical Memory dump complete.


Any suggestions as to what I can do to get this computer to get back into Windows?

Spike232

 

[butchrecon]

boot from the CD and choose repair instead of install. Then type sfc and hit enter. Also try chkdsk and hit enter. Let those two check the system files. If they turn up everything is ok then you will need to reload. It sounds as if your registry has gone sour. Did you ever create an ERD and back up the registry? James Collins
Field Service Engineer
A+, MCP

email: butchrecon@skyenet.net

Please let us (Tek-tips members) know if the solutions we provide are helpful to you. Not only do they help you but they may help others.

 

[spike232]

Is'nt there something in the registry that I can do in DOS? I thought there was a command in DOS I can do to restore the default registry. At least this is what I heard from another board, however, I can't think of the command to use. Thanks for you advice.

spike232

 

[butchrecon]

Thtas what the ERD and Booting from the CD can do. Under Windows 98 you can boot to a DOS prompt and type scanreg /restore. Windows 2000 does not have that. You have to boot to repair mode and restore the registry. Now you can ONLY restore the registry if you backed it up when you created an ERD. To restore the registry:

To restore the Registry by using the Recovery Console
Warning Only use this procedure if you are certain which registry file needs to be restored, and you are certain that the restoration will not cause other damage to your computer. Restoring registry files improperly can prevent your system from starting and can cause you to lose data.

Start the Recovery Console and log on to the Windows 2000 installation containing the registry that you want to restore.
To copy the files you want from %SystemRoot%\Repair\RegBack to %SystemRoot%\System32\Config, type:
cd repair\regback

and:

copy file_name drive_letter:\system_root\system32\config

where file_name is the registry file you want to restore, drive_letter is the drive letter where your system is installed (for example, C), and system_root is the system installation folder (for example, Winnt).

Note As a precaution, first rename the existing file in the Config folder that you intend to restore from backup. If a problem arises from the restoration attempt, you can restore the renamed file to return your system to its original condition.

To restore your entire registry, you need to copy the files Default, Sam, Security, Software, and System.

To exit the Recovery Console, type:
exit

James Collins
Field Service Engineer
A+, MCP

email: butchrecon@skyenet.net

Please let us (Tek-tips members) know if the solutions we provide are helpful to you. Not only do they help you but they may help others.