Microsoft WORD - insufficient memory message during print

[Pasopzene]

Regarding:
"There is insufficient memory or disk space. Word cannot display the requested font."

You've gotten this message from MS Word? SO HAVE I!!!

What is it?

According to Microsoft:

http://support.microsoft.com/default.aspx?scid=KB;en-us;q255177

READ ON!!!

BASICALLY IT IS A BUG IN MICROSOFT WORD!!!
I think they owe me a fix, or my money back!!!!

THERE IS NO FIX FOR THIS!!
I HAVE TRIED ALL OF THE MS SUGGESTIONS BELOW!!!
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WD: Error Message: "There Is Insufficient Memory or Disk Space" When You Try to Print Graphics File

SYMPTOMS

When you attempt to print a Word document that contains a graphics file (picture), Word may not print the document and may display the following error message:

There is insufficient memory or disk space. Word cannot display the requested font.
NOTE: This problem has been reported to occur with JPEG, TIFF, and BMP graphics files. It seems to occur more often with graphics that have been scanned.
WORKAROUND
To prevent this problem, use one of the following methods.
Method 1: Update Your Printer Driver
This problem has been reported to occur with an incorrect or outdated printer driver. To correct this problem, either install the correct printer driver for your printer, or update your current printer driver to the latest driver version. To obtain the latest driver for your printer, please contact your printer manufacturer.

For information about how to contact your printer manufacturer, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z


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Method 2: Link to File
Use the following steps to link to your graphic image instead of saving it in your Word document.

NOTE: If you use these steps, Word might not be able to find your graphic image if you share or move your Word document. However, this method results in a much smaller document file size.
In the location in your Word document where you want the graphic image to appear, point to Picture on the Insert menu, and then click From File.
Click the graphic image that you want.
Click the arrow on the Insert button, and then click Link to File.
NOTE: Repeat steps 1 through 3 for each graphic image that you want to insert in your Word document.
Method 3: Paste as Picture
Use the following steps to paste your graphic image as a picture:
Click a graphic image.
On the Edit menu, click Cut.
In the location where you want your graphic image, click Paste Special on the Edit menu.
In the Paste Special dialog box, click Picture (in the As list), and then click OK.
NOTE: Repeat steps 1 through 4 for each graphics file, and then save your Word document.

Method 4: Re-scan the Image
Using your scanning software, re-scan the problem image.
In Microsoft Word, remove the problem image from the document.
Re-insert the newly scanned image into the document.

 

[Dreamboat]

1. What is YOUR problem? The font or the graphic?

2. What version of Word are you using, what is your Operating System, and what is the exact printer model?

Anne Troy

http://www.TheOfficeExperts.com

 

[Pasopzene]

Good questions - Considering I'm an Applications Engineer, and these are the same questions I ask my FAEs about the customer satellite systems....

O/S: WindowsME (don't laugh)
Dell 4300 Pentium-4, 256Mb ram
Word 2000

I have tried many many suggestions including updates to the printer driver. The problem actually occurs on both my printers:
a) Epson Action Laster 1500 (B&W)
b) HP Deskjet 882C (Color)

Here's what I have narrowed it down to:
When I embed(insert) or even LINK images that are 150dpi, everything is OK.
However, when I embed or link images that are 300dpi, I get the problem.
It has nothing to do with the number of images in the Word document - I even saved a copy of my children's book with just one page.
When the illustration (JPG) file (embedded or linked - either way) is 150dpi - OK. 300dpi - Get that awful Windows message.

I suppose I could replace the 300dpi illustrations with 150dpi.

Better yet - is there a better program than MS Word (that runs on WinME) for creating books with illustrations?

Would WordPerfect have this problem too? Probably, because of the O/S...

 

[Dreamboat]

Hmm...the DPI really shouldn't have anything to do with it. However, the format and file size of the graphic can.

What is the size of the graphic at 150? At 300? Please keep in mind that (likely) neither of these printers is what I would call *hefty*. Perhaps they are unable to push through the graphic size? You cannot print a XXMB graphic through a little home-size printer, you know?

Here's something else I want you to try. After you have the graphic in your document, I want you to Cut it. Then, hit Edit-Paste special-Picture(Picture as enhanced metafile if available). This puts that picture in the smallest possible format while (usually) maintaining the resolution.

Do you have the graphic? Please feel free to send it (and the doc too), and I'll see what I can do. I have a couple of graphic programs that may let me get the graphic into a reasonable size/format.

Also, try cleaning up your PC using the instructions at:

http://www.TheOfficeExperts.com/CleanYourPC.htm

When it tells you to enter the *.tmp....etc., I want you to use this instead:

*.tmp,*.chk,~*.*,*.spl

I'm adding the *.spl to yours because you may have a bad spool file on your PC already. If so, this can keep you from ever printing that particular item properly again, until that bad spl (printer spool file) is deleted.

It wouldn't hurt for you to try renaming your normal.dot either, which is a step under Troubleshooting Word at:

http://www.TheOfficeExperts.com/word.htm

Anne Troy

http://www.TheOfficeExperts.com

 

[Pasopzene]

Thanks - I'll try these things.

The embedded file is JPEG, and it's about600kB.

However, my Painter4.0 program routinely prints 10Mb color files perfectly on both my printers.
As does MS Photo Editor.

So I don't think it's the file size, the spooler, or anything to do with the printers. It's just WORD, since all my other applications can print the pure graphics file in any format and resolution, (JPEG, RIFF, TIFF, etc.), even the 10+Mb images I have painted.

 

[Dreamboat]

And if you save a copy of the file to a new name, will the file print?

And if you save a copy of the file to a new name and then delete the graphic, will it print?

Word does not cause problems all by itself that cannot be fixed with one or all of the fixes I've suggested.

If you close all your programs and hit Start-Run and type %temp% and hit enter, how many files are in there? How much size do they take up? Anne Troy

http://www.TheOfficeExperts.com

 

[Pasopzene]

1) I can respecify the image file to lower resolution, and that does solve the problem - but that defeats the purpose of having high-resolution images and graphics in one's documents. MS Word is just not up to it.

2) I tried the cut-and-paste method, and the image is displayed as just a blank area - another bug in Word. I've also seen this before (when using 300dpi images). It prints, but it prints as you see it - blank.

3) There are not extraneous CHK, SPL etc. files - I searched for them.

4) Renaming NORMAL.DOT to NORMAL1.DOT had no effect.

5) Using %temp% displayed only one file: an empty directory called "VBE".

6) I saved the file with a new name, and the printer problem persisted.

In my expert opinion, haveing been a developer of Windows applications since Win3.x, and a SW developer for the last 20+ years, this is clearly a bug in Word.

If you go to Yahoo and search for the error message "insufficient memory" and "Word" - just look at all the forums and people perplexed at the problem.

There are only 3 solutions for this problem:
1) suit Word's lackluster capabilties and tone the images down to 150dpi.
2) Use a different application (perhaps WordPerfect or OpenOffice)
3) New O/S (like Mac)

But thanks for all the help - at least I now know I have tried everything short of a new PC.

 

[Pasopzene]

Workaround:

Original image:
2550x3300 300dpi

Modified image:
1275x1650 200dpi

The modified image may be linked or embedded into a Word document and has no problem printing in color or in B&W.

The question remains: why can't MS Word for Windows handle high-res images?

 

[Dreamboat]

In my humble opinion, there is something else wrong. Anne Troy

http://www.TheOfficeExperts.com

 

[Pasopzene]

More information:
If the resolution (300dpi) is left alone, the image can be printed ONLY if there is a reduction in the total number of pixels. If the X-by-Y size of the image multiplies to above about 5.5M, then it cannot print.

So, this also indicates a bug in MSWord, probably its use of some low memory area - a legacy bug from the DOS-Win95-Win98-WinMe migration.... but still uses some fixed amount of memory for the GDI.