Microsoft CRM 3.0 and Avaya CRM Integration

[hb2]

I've installed Avaya CRM Integration (ver. 3.0.3.2) for Microsoft CRM 3.0 on several PCs. It works fine on my PC, but the other PC they can't dial out. I've checked tapi using outlook 2003 to dial out and it works fine. But when they use the dial button in a CRM Account/Contact the crm dialog screen freezes. Any ideas?

thanks in advances.

 

[legendinmylunchtime]

olympic?

 

[hb2]

Not sure what you mean???

 

[hb2]

The process AvayaMSCRMEx.exe was trying to listen on port 81 without success. What I did to get around this was add the program 'MS CRM Integration' to the exception list (Exceptions tab) of the Windows Firewall.