Micros pos 3700 error showed , on DB.

[daskin]

Micros pos 3700 error showed , on DB.
does anyone know why? and how to fix it ?

 

[CathalMF]

Can you supply more details.
Where are you seeing the error? Does it happen more than once? Are you able to start the database? Have you looked at the 3700d.log?

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[daskin]

Yes
It showed postponed.cpp(1082):
Unexpected database error call failed

Do u know how can I fix it?

 

[hosehead78]

Is the error shown in the 3700d.log file?

 

[daskin]

I think no error on the 3700d.log
But it showed on the mdsresbdsadapter said version mismatch

 

[hosehead78]

Have you recently updated the App and not any of the DB side?

Any other issues lately, Failed End of Day and such?

 

[daskin]

Yup , I think I didn't not update the db, do u know how to update the db?

 

[daskin]

Do u know how to fix it ?

 

[hosehead78]

If the DB wasn't updated then this is more or less the issue, I do not know how to update the DB. Maybe another user does, so we will see what others say.

 

[CathalMF]

If you are receiving a Database Mismatch error then either you upgraded the database and the workstation hasnt received the latest software, or the workstation is somehow running a newer version of the software than the database.

1. The first thing i would do is to Recal the workstation.
2. If this fails update the database on the server. To update the database you need to open the database manager. Start -> Run -> DM.exe. Choose the update database option and run it.
3. If 2 fails then rerun the latest service pack that you have installed.



Do you want some custom SIM scripts developed. Contact me via my website

http://www.microspostools.com/