Micros 3700 Error Msg "Check Detail Read Error" 1

[MDLAFOLLETTE]

I have a check that was closed out but is show as NOT closed out. When we try to access the check we get an error message "Check Detail Read Error". Any suggestions? Thanks Mike

 

[jimmymcp02]

you will need to log in under the dbisql console

and run the following command.

select * from micros.chk_dtl

look for the chk number once you find the check number you will see a column right next to it called check seq write it down.

now run the following command

call micros.sp_forcechkclose (insert check seq here)

once the command complets execute the following command

commit;



once you run the command the check will be purge out of the system