Message when using nfuse "ICA client not found"

[gbl]

We are using MetaFrame XPs Fr 2 on windows 2000 server. One user, when working from outside the office, using our nfuse connection has reported she can log in successfully but when she clicks on the icon of a published application she gets a message "ICA cannot be found" or "ICA client cannot be found" (Not sure which).

This first occurred about 2-3 weeks ago, prior to which it was working fine. She has not changed computers.

I don't know the user's operating system on the computer where this problem occurs. If its 9x could the license have expired and caused this? I can't see the license being an issue for windows 2000 or xp.

Any help is appreciated!

 

[adstam]

I've got the same problem for one user, all other users are fine. There's only one difference, we do know the OS on the users PC. The problem occured after the user did an upgrade on his pc from W98 to WXP. He's has done a reinstallation for the ICA client already, did not work... Other users with WXP can still work.
Next week he's taking his PC with him to our office, so we can take a closer look to it. :-(

 

[fauzul]

if the client is W9x, you can try to edit the registry on HKEY_LOCAL_MACHINE - Software - Microsoft - Windows - CurrentVersion and change productID and DigitalProductID, edit the value and change one of the digit, not all.

Rgrds,
Fauzul

 

[adstam]

I've solved the problem for my user...
The KB of Citrix gave different causes with there solutions. The problem of my user was the size of the temporary internetfiles size (2.5 GB). I advised him to bring it back to 100 MB and that solved the problem.