If my memory serves me properly, it is in the Feature 983 menu.
I will take the time to look at my old tech stuff and try to find it.
What is the software level in your vm? Is it Startalk Flash or the big NAM?
In future go here for Nortel Norstar help:
forum799 into your mailbox Feature 981
Enter your password
Press Admin
Press 6
Press ADMIN
Press Setup
Press Pool
Press Change
Press 1
Press OK twice
Press Change
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