I have a Meridian 1, Opt 81C, and Release 25.47. The Meridian supplies regular analog dial lines to the Norstar System. The Norstar System has an Auto Attendant which answers the calls. The dial lines going to the Norstar sometimes won’t release and the Meridian puts them into Lockout. I can unplug the lines from the Norstar, then plug them back in to reset the lines back to normal, but later on the lines will go back into Lockout. We think that the problem occurs when a Norstar Phone transfers a call.
The Norstar Disconnect timer is set for 100. All the lines from the Meridian have LDTA (Line Disconnect Tone Allowed). They do not have features ISP or OSP.
Anybody have any insight into this problem???.
The Norstar Disconnect timer is set for 100. All the lines from the Meridian have LDTA (Line Disconnect Tone Allowed). They do not have features ISP or OSP.
Anybody have any insight into this problem???.