ntwrkrbkj
IS-IT--Management
- Jun 2, 2003
- 58
I am new to the realm of CCM and was wondering if there is a way within the program itself to do a touch-tone voice menu? If not, is there a 3rd party app that will do it?
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Menus in CCM 3.1
- Thread starter ntwrkrbkj
- Start date
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look at the have the ARC ACD and Voice server. you can play in queue messages and have userd use the keypad to answer questions
- Thread starter
- #3
You don't need to buy any additional software. The Cisco Auto Attendant is an add-on that you can download from Cisco's web site.
Ivor Benjamin
CTO
Digital Ingenuity, Inc.
Ivor Benjamin
CTO
Digital Ingenuity, Inc.
- Status
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