Menu in a VMPRO

[Kiyuu]

Hi all!, one question.

I have a menu and these are the options:

1 - Option1
2 - Option2
3 - Option3
???? - Call extension directly

When I want to call to extension for example 1441, the menu goes to option1 directly because it analalyze the first 1 as a menu.

¿Anybosy knows the best solution to solve this issue?. I can't create a secondary menu for this, for example using the option 4.

Thanks.

 

[Pepp77]

Remove the option one or renumber the extensions so they do not start 1, 2, or 3.

| ACSS SME |

 

[Pepp77]

Better option would be to have a menu first with the ???? options and a message saying to dial the extension if you know it. Then have the options 1-3 on a second menu that the first menu goes to if no buttons are pressed - using a timeout of say 3 seconds.

| ACSS SME |

 

[TouchToneTommy]

Have option 1 go to another menu, that has a 3 to 5 second timeout to the original option, but also collects 3 digits (???). Have that transfer to 1$KEY to go the the extension number.

http://www.ipofficeassistance.com/HOWTO_VMP_Overlap_Option_Extn.html

 

[tlpeter]

Or use 4 for direct dailing and send 4 to another menu with ???? in it.


Homo sapiens non urinat in ventum

honey, i fried the IP Office !!!

Sarcasm, it's only one of the services I offer.

 

[Bas1234]

Create another menu;


Menu1: 1 > Menu2 add ??? > transfer to $KEY and connect the timeout to > transfer to HG (or whatever)
2 > transfer to HG (or whatever)
3 > transfer to HG (or whatever)

The timeout in menu2 can be set to 3 seconds or so.

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
___________________________________________

 

[Bas1234]

Copy the code below and past it in notepad, rename it in Menu.mod Then import it in the VMPro

<?xml version="1.0" standalone="yes"?>
<diffgr:diffgram xmlns:msdata="urn:schemas-microsoft-com:xml-msdata" xmlns:diffgr="urn:schemas-microsoft-com:xml-diffgram-v1">
  <VMProImportExportDataSet xmlns="[URL unfurl="true"]http://avaya.com/VMProImportExportDataSet.xsd">[/URL]
    <ModuleImportExport diffgr:id="ModuleImportExport1" msdata:rowOrder="0">
      <ID>Modules.Menu</ID>
      <Data>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</Data>
    </ModuleImportExport>
  </VMProImportExportDataSet>
</diffgr:diffgram>

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
___________________________________________

 

[Kiyuu]

Solved.

Thanks to all.