Media Pool and database problems

[MarkDym]

Hi

We use Arcserve for Windows 11.1 on Windows Server 2003 appliance edition.

During the last few days I have been unable to view the Media Pools in Arcserve. When this first occured I decided to check the databases (which I check every 4 weeks using the dbcheck utility) but received the following error:

Failed to log into server 'casdb', username 'admin': error -2005

The backup had been working fine. All CA services are started. I rebooted the server, and since then the backup has failed - it keeps asking for a blank tape. I can get round this by reformatting tapes, but was wondering if anyone could help me troubleshoot this please.

Thanks

 

[MarkDym]

Edit:

I have tried the suggestions laid out here by maartenn:

http://www.tek-tips.com/viewthread.cfm?qid=995823&page=34

for removing r*.* and tmp files. but the suggestion did not work.

Do I need to restore the database?

 

[MarkDym]

Never mind.

I am uninstalling and reinstalling and will recover the database from the last good backup.