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MAS issue every 33 days

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Klees

Technical User
Jun 10, 2008
190
US
So every 33 days my MAS server misbehaves. When users try to check voicemail they get "sorry there is a problem with the system..." once I reboot the MAS everything is fine. There are no errors, alarms, services are all running or anything unusal that I can find. There are no scheduled items within the MAS that I can find. Its driving me crazy and wondered if anyone had any idea of where I could look? Vendor says they dont see anything, i am so stumped I figured one of you might have a thought- thanks K
 
Almost sounds like some kind of anti-virus scan is going on.
Avoid using a message-scanning method that can greatly impact the performance of the
Avaya servers. Avaya recommends to use "on-demand" scanning, where scans run at
scheduled intervals. Do not use "on access" scanning that runs when the system access a
file. This reduces the performance of the server. Some anti-virus software applications, by
default, sets to on-access scanning at system startup. To disable this feature, you must
change the on-access scan properties.
Hudson22
 
Thanks Hudson,
I checked the AV but I think that I will change it to "on demand" within the next 33 days, see if it makes a difference. Thanks for the input, its driving me crazy!
 
at a command prompt run

defrag c: -a

if you need to degrag then run

defrag c:

What I do is schedule a task to run every month on my MAS servers. For example, MAS1 will run on the first Saturday, MAS2 on the 2nd, etc...

My MAS's get lots of use. Because of this, every 30 days my C drives need to a defrag. My solution is to create a script to run the command every 30 days at off hours, then email me the results of the defrag.

 
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