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Manual Day/Night AA Shortcodes Not Working in VMPro 3

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tdaugirdas

Technical User
Mar 17, 2003
2,575
US
IP 500 4.2 (14), VMPro 4.2 (27).

Simple setup using Test User Variable and corresponding shortcodes to set AA Day vs. Night modes (Business Open/Business Closed).

This is the 3rd customer - where dialing the shortcodes to manually open and/or close the business fails to work reliably. Sometimes it has to be dialed numerous times, sometimes no matter how many times you dial it - VM Pro stays in Day mode or Night mode (whichever was last set successfully).

This morning a frustrated customer - rebooted his system - and got it stuck in an endless loop. It brought his PRI down and he was unable to make/take calls - until the config was erased and reloaded.

Has anyone else run into this problem recently?? It won't even work reliably on a test system I have setup. Is this a new "bug"?

Tom Daugirdas,
President
STCG, Inc.
stcg.com
 
Don't forget she can be a member of those groups but as long as you untick the box in manager so she isn't logged in to the group she will never recieve a call :)

ACS - IP Office Implement

"I'm just off to Hartlepool to buy some exploding trousers
 
SLICK!! didn't know that. I'll give it a try.

Tom Daugirdas,
President
STCG, Inc.
stcg.com
 
Only works in 4.x or even 4.2 I think.

Avaya_Red.gif

___________________________________________
It works! Now if only I could remember what I did...
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