Manager Issue with PRI

[acollard83]

Trying to fix an issue. I have an IP Office that is being put back into service from using a hosted voip provider. Everytime I select the PRI line I get the below error in Manager. The version is 9.0.829.


Application does not support just-in-time (JIT)
debugging. See the end of this message for details.

************** Exception Text **************
System.NullReferenceException: Object reference not set to an instance of an object.
at ManagedCfgLine.set_line_subtype(ManagedLineSubTypeId value)
at Avaya.IPOffice.Manager.LinePagesPRI24.LineSubTypeComboBox_SelectedIndexChanged(Object sender, EventArgs e)
at Avaya.IPOffice.Manager.LinePagesPRI24.set_DataRecord(Object value)
at Avaya.IPOffice.Manager.DetailsPaneControl.SetDataRecord(Object Value)
at Avaya.IPOffice.Manager.DetailsPaneBase.set_DataRecord(Object value)
at Avaya.IPOffice.Manager.EntriesPaneBase.AssignRecordToPage(DetailsPaneBase dp, ManagedRecord rec, Boolean force)
at Avaya.IPOffice.Manager.EntriesPaneBase.SelectRecordEntry(ManagedRecordType rType, String key, Boolean ClearSelection)
at Avaya.IPOffice.Manager.EntriesPaneBase.lvEntries_ItemSelectionChanged(Object sender, ListViewItemSelectionChangedEventArgs e)
at System.Windows.Forms.ListView.OnItemSelectionChanged(ListViewItemSelectionChangedEventArgs e)
at System.Windows.Forms.ListView.WmReflectNotify(Message& m)
at System.Windows.Forms.ListView.WndProc(Message& m)
at UpgdWiz.ListViewEX.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
Assembly Version: 4.0.0.0
Win32 Version: 4.6.81.0 built by: NETFXREL2
CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v4.0.30319/mscorlib.dll
----------------------------------------
Manager
Assembly Version: 11.1.2.0
Win32 Version: 9.1.4.0 build 137
CodeBase: file:///C:/Program%20Files%20(x86)/Avaya/IP%20Office/Manager/Manager.exe
----------------------------------------
System.Windows.Forms
Assembly Version: 4.0.0.0
Win32 Version: 4.6.81.0 built by: NETFXREL2
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System
Assembly Version: 4.0.0.0
Win32 Version: 4.6.81.0 built by: NETFXREL2
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Drawing
Assembly Version: 4.0.0.0
Win32 Version: 4.6.81.0 built by: NETFXREL2
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
UpgdWiz
Assembly Version: 12.0.0.0
Win32 Version: 9.1.4.0 build 137
CodeBase: file:///C:/Program%20Files%20(x86)/Avaya/IP%20Office/Manager/UpgdWiz.DLL
----------------------------------------
SecurityManager
Assembly Version: 12.0.0.0
Win32 Version: 9.1.4.0 build 137
CodeBase: file:///C:/Program%20Files%20(x86)/Avaya/IP%20Office/Manager/SecurityManager.DLL
----------------------------------------
CoreServices
Assembly Version: 12.0.0.0
Win32 Version: 9.1.4.0 build 137
CodeBase: file:///C:/Program%20Files%20(x86)/Avaya/IP%20Office/Manager/CoreServices.DLL
----------------------------------------
System.Configuration
Assembly Version: 4.0.0.0
Win32 Version: 4.6.81.0 built by: NETFXREL2
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Core
Assembly Version: 4.0.0.0
Win32 Version: 4.6.81.0 built by: NETFXREL2
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll
----------------------------------------
System.Xml
Assembly Version: 4.0.0.0
Win32 Version: 4.6.81.0 built by: NETFXREL2
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
Manager.resources
Assembly Version: 11.1.2.0
Win32 Version: 9.1.2.0 build 71
CodeBase: file:///C:/Program%20Files%20(x86)/Avaya/IP%20Office/Manager/en-US/Manager.resources.DLL
----------------------------------------
WhoIs2
Assembly Version: 12.0.0.0
Win32 Version: 9.1.4.0 build 137
CodeBase: file:///C:/Program%20Files%20(x86)/Avaya/IP%20Office/Manager/WhoIs2.DLL
----------------------------------------
AvailabiltyValidationVisability
Assembly Version: 12.0.0.0
Win32 Version: 9.1.4.0 build 137
CodeBase: file:///C:/Program%20Files%20(x86)/Avaya/IP%20Office/Manager/AvailabiltyValidationVisability.DLL
----------------------------------------
System.Data
Assembly Version: 4.0.0.0
Win32 Version: 4.6.81.0 built by: NETFXREL2
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_32/System.Data/v4.0_4.0.0.0__b77a5c561934e089/System.Data.dll
----------------------------------------
UpgdWiz.resources
Assembly Version: 12.0.0.0
Win32 Version: 9.1.2.0 build 71
CodeBase: file:///C:/Program%20Files%20(x86)/Avaya/IP%20Office/Manager/en-US/UpgdWiz.resources.DLL
----------------------------------------
System.Numerics
Assembly Version: 4.0.0.0
Win32 Version: 4.6.81.0 built by: NETFXREL2
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Numerics/v4.0_4.0.0.0__b77a5c561934e089/System.Numerics.dll
----------------------------------------
Accessibility
Assembly Version: 4.0.0.0
Win32 Version: 4.6.81.0 built by: NETFXREL2
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/Accessibility/v4.0_4.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
----------------------------------------
SecurityManager.resources
Assembly Version: 12.0.0.0
Win32 Version: 9.1.2.0 build 71
CodeBase: file:///C:/Program%20Files%20(x86)/Avaya/IP%20Office/Manager/en-US/SecurityManager.resources.DLL
----------------------------------------
System.Security
Assembly Version: 4.0.0.0
Win32 Version: 4.6.81.0 built by: NETFXREL2
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Security/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Security.dll
----------------------------------------
AvailabiltyValidationVisability.resources
Assembly Version: 12.0.0.0
Win32 Version: 9.1.2.0 build 71
CodeBase: file:///C:/Program%20Files%20(x86)/Avaya/IP%20Office/Manager/en-US/AvailabiltyValidationVisability.resources.DLL
----------------------------------------
WindowsControlLibrary
Assembly Version: 12.0.0.0
Win32 Version: 9.1.4.0 build 137
CodeBase: file:///C:/Program%20Files%20(x86)/Avaya/IP%20Office/Manager/WindowsControlLibrary.DLL
----------------------------------------
WindowsControlLibrary.resources
Assembly Version: 12.0.0.0
Win32 Version: 9.1.2.0 build 71
CodeBase: file:///C:/Program%20Files%20(x86)/Avaya/IP%20Office/Manager/en-US/WindowsControlLibrary.resources.DLL
----------------------------------------
CoreServices.resources
Assembly Version: 12.0.0.0
Win32 Version: 9.1.2.0 build 71
CodeBase: file:///C:/Program%20Files%20(x86)/Avaya/IP%20Office/Manager/en-US/CoreServices.resources.DLL
----------------------------------------

************** JIT Debugging **************
Application does not support Windows Forms just-in-time (JIT)
debugging. Contact the application author for more
information.

 

[pmcook]

Use a different computer. Looks like .Net issues. Waste of time trying to fix.

https://forums.autodesk.com/t5/auto...oes-not-support-just-in-time-jit/td-p/4337063

 

[acollard83]

I actually resolved it. It was related to the pri and analog lines not having any line ids. I just built an offline config and sent it to the IPO. Everything is working now.

Also note that before this issue, I had to format and recreate the sd card. So it couldve had an issue with that corrupting theconfiguration file.

 

[pmcook]

OK well that was my next suggestion.